I, for one, am with mdd on this, and think HK dropped the ball way more than usual. Clearly 5 out of 8 packs bad points to hopefully a one off packaging/shipping problem, and should have "warranted" special support attention. I think the reason it didn't is more cultural than anything. Jason is clearly the boss, so no one working for him will want to risk losing face over making a decision that goes against a standard way of operating, and so they don't. Furthermore, even though the people you have communicated with may have totally understood that somebody screwed up on their end, nobody will ever claim ownership of that problem, due to the same losing face issue, so cover up and ignorance are the name of the game. Now Jason himself seems somewhat "Westernized" in his thinking, but I would bet the farm on the notion nobody beneath him is at all. When this issue finally did get up to his level, his own face-saving instincts kicked in, and I think he circled the wagons.
I think almost all of these issues will collectively get solved once they really do setup and stock their German, U.S. and OZ warehouses. Then, sending back the occasional bad pack won't be a big deal.
mdd0127 wrote:Now, about these blue lipos, any idea why they aren't meeting the Ah rating? Has anyone else tested a different batch? Did you call hobbypatrz about the inaccurate rating? If so, what did they say? I was hopeful that they would work out.
I'm waiting for HP to get their stock in, which should be this week, and then I'm going to order a bunch of 6s-5000 packs. I'm going to send one of these to Luke, so he can add it to the pile of LiPo and LiFePO4 packs he's testing.
To me, even if it is 4500 vs 5000 mAh, that's not a biggie. If I was draining them down to LV cutoff, maybe I'd care, but I rarely go below about 20% left in the "tank". I also plan to make 3p/15Ah packs so whether the cells are 20C or 10C really doesn't concern me either. The fact of the matter is that a 15Ah pack of these is still going to be stronger than anything else out there, with the exception of a higher C-rated LiPo setup. They are still going to have less voltage drop, under load, than any of my a123 packs. The price difference is not that much, when you factor in EMS shipping, and I can give up a little in performance/capacity for the convenience of having the packs just 50 miles up Interstate 5. Ground shipping works out to be next-day.
The quality of the "blue labels" will improve, and HK will have their Seattle warehouse, so there will be competitive options, which is a win-win in my book.