Purchasing from ShenZhen Victpower Technology

[geonical]

Hello !
I´m a german guy and this is my brand new experience to buy A123 batterie modules from Victpower, China :

Only can say: PAY ATTENTION

Timing course of events:

25.04.2012 / 12:28 by geonical
PI from ShenZhen Victpower Technology Co.,Ltd
Ship to: geonical
Item: 42s3p Original A123 LiFePO4 Battery Module
Qty: 3
Unit: Pack (in wooden boxes)
Goods price :1600 USD
Total: 4800 USD
Shipping: EX WORK
Payment: T/T 50% Advance + Balance on collection


25.04.2012 / 14:09 by xin wang <victpowersales@victpower.cn>
We just can accept 100% payment in advance ,ship then ....this is company regulation ,not from mine


25.04.2012 / 14:17 by geonical
Good new partnership (as we are at the moment) must be based on honesty and reliability... Right ?
So...no problem, please let me know, when the modules are ready for shipment.
Your company will get total amount of 4800 USD by Lightning Money Transfer the same day.
Very important:
Don´t forget to send me some photos from the Modules fixed in the wooden box (Need for my German Insurance Company)
Don´t forget the dimensions of the wooden boxes LxWxH (Need for shipping collector)


26.04.2012 / 04:29 by xin wang <victpowersales@victpower.cn>
Now we will tell about the BMS news of 42s3p module
The 42s3pmodule is not including BMS, other type(28S3P 7S3P 1S1P) contain BMS
So,do u stilll need complete the order or not ??
We are gonna wait for ur reply


26.04.2012 / 07:52 by geonical
Dear Xin Wang,
only some days ago, you have offered me complete modules shown by attached pictures.
On these pictures the 42s3p modules were complete.
If you have opened the modules in your factory and removed the cover plates, I cannot use your modules in my cars.
So think about what you are doing now.
Waiting for your reply,


26.04.2012 / 07:59 by xin wang <victpowersales@victpower.cn>
No, who said we have opended it and removed the cover plates..
The 42s3p original products no BMS , ..Yes, i offered u that attached pics
They are complete, but inside no BMS, not takend away from inside by us ...
Pls dony misunderstanding ..
I have told all customers, not all types conatain BMS,i .e.it's 42s3p
Of course, it's up to you , im gotta say clearly to our products
We are gonna wait for ur reply
Im sorry ... now we already didnt have stock of 42S3P modules ,just got the news from our warehouse


26.04.2012 / 08:29 by geonical
Dear Xin Wang,
Please make some photos from ALL SIDES of the 3 packs 42S3P.
So I can see what I will get.
That is the best way to clear all misunderstanding.


26.04.2012 / 10:30 by xin wang <victpowersales@victpower.cn>
Im sorry ... now we already didnt have stock of 42S3P modules ,just got the news from our warehouse
Sorry .....im not intentionally............now stock (7s3p 1s1p 28s3p)
Best Regards
xin wang


26.04.2012 / 11:20 by geonical
Dear Xin Wang,
I really hope for you that you are not involved in such kind of dangerous business practice by Victpower Technology Co., Ltd.
Only a 1 hour ago you told me, that my ordered 42S3P modules doesn´t have BMS.
And now, this nearly pre-paid modules - worth 4.800 USD - are suddenly vanished as if by magic.
I will give you -resp. Victpower- a last change to comply my order.


26.04.2012 / 11:27 by xin wang <victpowersales@victpower.cn>
Im really sorry , it;s not my fault..and not intentionally neither Im not kidding with you
..if now have ,why dont sell then ...
What if u paid 4800USD to us..now suddenly no stock...what should i do then ??
Any suggestions????
Best Regards
xin wang


26.04.2012 / 12:01 by geonical
Dear Xin Wang,
Dealing is based on fixed contracts between Vendor and Buyer.
If Victpower insist on Pre-Paid in a contract, there MUST NEVER been
"SUDDENLY NO GOODS, SORRY" on the vendors side.
Be very careful what you are telling in future !!!


26.04.2012 / 13:11 by xin wang <victpowersales@victpower.cn>
Dear geonical
Thanks for ur reminding and guiding
We will improve our shortage.......
I remember that u need large quantity A123 20AH single cells
Now any news ????no need at present ????
Actually i hope that u can still believe them, especially should trust me
We are gonna wait for ur reply
Best Regards

[hjns]

Hmm. Fair warning. Thanks.

[totinen]

Maybe they suddenly have got far more orders than they have accustomed?

[deVries]

26.04.2012 / 12:01 by geonical
Dear Xin Wang,
Dealing is based on fixed contracts between Vendor and Buyer.
If Victpower insist on Pre-Paid in a contract, there MUST NEVER been
"SUDDENLY NO GOODS, SORRY" on the vendors side.
Be very careful what you are telling in future !!!


26.04.2012 / 13:11 by xin wang <victpowersales@victpower.cn>
Dear geonical
Thanks for ur reminding and guiding
We will improve our shortage.......
I remember that u need large quantity A123 20AH single cells
Now any news ????no need at present ????
Actually i hope that u can still believe them, especially should trust me
We are gonna wait for ur reply
Best Regards

It might be a good idea to ask how many are in stock now, and IF they will hold your order quantity number if you send money immediately. In other words, they might hold your quantity ordered IF you pay by a certain time the same day?

[oatnet]

Dealing is based on fixed contracts between Vendor and Buyer.
If Victpower insist on Pre-Paid in a contract, there MUST NEVER been
"SUDDENLY NO GOODS, SORRY" on the vendors side.

From comments like that, it sounds like you are new to ordering from China, and are still operating on a bunch of expectations of vendors in the developed world. Throw those expectations out the window, roll with the changes, or you will be very frustrated and angry and work your way into a worse and worse deal. Transactions from China a very different, very nebulous, and in the end you get what you get - every deal is a crapshoot. If you want to deal with a more Western-Style vendor, try mavizen.

-JD

[lester12483]

Sorry to hear your going through these customer service issues.

Lessons learned, dont buy from shady sellers in China.

[oatnet]

Lessons learned, dont buy from shady sellers in China.

How do you define 'shady sellers'? By Western Standards, most if not all sellers in China qualify as 'shady' because they do business differently. My first deal with Victpower, for 110 single cells, went smooth as silk, I got quality product a few days after I ordered. My second one had a hiccup, but hopefully we are past that.

You have a choice - pay full retail with a place like Mavizen who conducts business Western-Style, or pay a fraction of the price with a Chinese Vendor and take your lumps.

-JD

[lester12483]

You get what you pay for i guess.. Lowest price is not always the best choice.

[totinen]

You get what you pay for i guess.. Lowest price is not always the best choice.

But sometimes it is. I just got 20 cells with 3.28V each.

[pgt400]

You get what you pay for i guess.. Lowest price is not always the best choice.

Me too, no problem...56 cells $18 each, got them 5 days after paying. Smooth as silk.

It appears buying cells goes smooth...modules have had problems, buying, packing, quality.

These sellers are just traders....when the supply goes away they will sell rubber dog shit if they get it at a good price

[potatorage]

Victpower's selling practices seem normal to me. They work on a first paid first served basis, since they hate waiting. It seems like they were mistaken about the 42s modules- and a shady seller would just go ahead and take the money instead of notifying potential customers.

[Ypedal]

when business is good, i bet they pick and choose their customers, the less demanding one's come first lol..

pay quick, ask no questions, deal with what you end up with, expect the worst..hope for the best. typical buy from china method.

[oatnet]

pay quick, ask no questions, deal with what you end up with, expect the worst..hope for the best. typical buy from china method.

Amen, brother.

[ohzee]

Yea I have bought over 30 cells from them so far and they all look good

[zzoing]

hiya, victpower is a big company i think and they have some pro touches to their products, i bought a cheap 20ah 48v from them a while back and iwas excellent for about 100 rides, and then i charged it at 3 4 degrees temperature and it slowly decreased from there, after about 40 more cycles it was on 6 ah! i stil have those cells, not as good as other ones that can be obtained from china, the all the cells in the pack is puffed into a trapezoid shape!

[miro13car]

Since it is about purchasing from them.
When you have problem with goods from them
They claim they prOvide warranty.
Should we take such claim seriously or is it just cosmetic to make thir web site look better?
I got 3 bad cells and I am in process to convince them send me replacement.
Is going to show how they live up to what they say

[Pure]

agniusm bought his loose sells from them and they did replace the bad ones.

viewtopic.php?f=14&t=33939

[miro13car]

yes they replaced but only after he started PayPal dispute.

[pgt400]

pay quick, ask no questions, deal with what you end up with, expect the worst..hope for the best. typical buy from china method.

Amen, brother.

still better than buying fron james morrison or dave kois!

[dnmun]

.

[pgt400]

i don't think dave was responsible for that theft. just james.

Initally just James with EVC, then Dave started Currentevtech...selling but not delivering products...then disapearing.

http://www.diyelectriccar.com/forums/sh ... 07p17.html

[miro13car]

After close to 10 emails exchanges Victpower still has not send me replacements.
They want me to place another order so they can send replacements with it
I told them to use Post Office if DHL so expensive forthem
A123RC sends by Post so it can be done from China

End

[dnmun]

.

[oatnet]

did you ever take a picture of where you said the pouch is shorting the mylar to the electrode?
that would help us understand, if you posted up a picture of all 3, where you said they are shorted.

+1 - I am having trouble envisioning how this could occur.

-JD

[miro13car]

Of course I posted pictures in another thread not only that I sent them pictures they know very well how those three are faulty
Envision?
Just look at the bottom of terminals on your cells
What do you see?
Kind of trunsluctant thin isolation around thebottom of terminal which missing or simply not sticking high enough from pouch
Look at the bottom Of terminal
Those cells would not recover to above 3V after full discharge like all other cells