Punx0r wrote:HK resolved the matter by instructing me to post the faulty pack back to the DE warehouse for a credit or replacement. I replied asking for guidance and assurance that this would be safe, as the pack was puffed, and got an email back saying they'd given me store credit and not to bother sending back the faulty pack.
This is ok as I'm bound to want some more batteries in the future. I just hope the credits in my HK account don't disappear for some reason!
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