You are not supposed to be removing that one, that is R12 itself, you are supposed to be looking for annextfa one on the back of the board, a normal one , possibly in a piece of heat shrink sleeving.
Take that off and you will likely have to send it back again
Show us a pic of back of board
Mongoose MTB, Fox forks,26x2.3 tyres, 180mm disks. 20s 20Ah LiPo, Lyen 18 FET,5304 in 26 inch EX721. 9k miles 2years
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