You are not supposed to be removing that one, that is R12 itself, you are supposed to be looking for annextfa one on the back of the board, a normal one , possibly in a piece of heat shrink sleeving.
Take that off and you will likely have to send it back again
Show us a pic of back of board
Mongoose frame, Fox F100 forks,26x2.3 tyres
100V 20Ah LiPo
Lyen 18 FET 65 Amp,5304 in 26 inch Mavic rim
To illustrate the vain conceit that the universe must be somehow pre-ordained for us, because we are so well-suited to live in it, he mimed a wonderfully funny imitation of a puddle of water, fitting itself snugly into a depression in the ground, the depression uncannily being exactly the same shape as the puddle."
-- Richard Dawkins, in "Lament for Douglas" (14 May 2001)