Robert Larrison
10 µW
- Joined
- Jun 21, 2018
- Messages
- 5
was really hoping for this product when they announced the V2 is for sale on August 4th I put in an order for several kites and and other items on August 6th
And got a confirmation email
I checked the website a week later and saw that they are sold out and on backorder with an expected shipment at the end of August
on Sept 4th still nothing no info on their website that I was checking it daily
so I put I post on their Facebook page asking for info
I got an immediate response that the shipment came in last week and was sent out to peeps on backorder and now they are out of stock with no ETA of the next shipment
no email no notice on the website
I'm looking at the website right now and they changed the V2 from backorder to out of stock
I sent email asking to cancel and for a refund
im pissed off at Vruzend for their lack of customer service and completely unprofessional business practices
I disappointed that a plan a had made to build a pack with their product isn't going to happen
And got a confirmation email
I checked the website a week later and saw that they are sold out and on backorder with an expected shipment at the end of August
on Sept 4th still nothing no info on their website that I was checking it daily
so I put I post on their Facebook page asking for info
I got an immediate response that the shipment came in last week and was sent out to peeps on backorder and now they are out of stock with no ETA of the next shipment
no email no notice on the website
I'm looking at the website right now and they changed the V2 from backorder to out of stock
I sent email asking to cancel and for a refund
im pissed off at Vruzend for their lack of customer service and completely unprofessional business practices
I disappointed that a plan a had made to build a pack with their product isn't going to happen
