Hi everyone, so I am finally back in town and unpacked and just somewhat settling in again. There have been plenty of fires to deal with on several fronts and unfortunately the transfer of ES to a new server is chief among them. In a nutshell it turned out that due to the combination of bad circumstances and what may be called a typo in a file saving command, the attachment database with all the images and files that went live with ES was an incomplete set (only had about 25K of the 50K files), and the full backup of all the attachments was saved in a way that makes it very difficult to extract and re-link all of the files. This was realized by MrVass just moments after the original server had erased and re-imaged all their data. He's lost a lot of sleep over the situation, and has been working hard along with the help of some other forum members to set things straight again.
The current status is that we have the full (but somewhat corrupted) backup set from early in August, and we also have all of the uncorrupted images from the electric bicycles forum that the user Vodka has most kindly had saved and made access too. So in the near future we expect to have all of the older images and attachments which are missing go live again along with a fix for most of the corrupted images.
HOWEVER, there is a 2-3 week time window at the end of August where there may be files and images which we don't have at all, and the only way that these will get restored is if people re-upload them. This is going to be a drag I am sure and I apologize in advance, but since they are all quite recent posts I am hoping that most affected people still have their attachment files conveniently handy. We'll know exactly within the next couple days.
The recent outage around 2pm PST on Sept 12th was due to us moving around large backup files to/from the server while working on these issues and temporarily exceeding a quota, and the error message that shows up when a post is submitted is something that we're aware of too and will get fixed.
This has been a much rockier start than I would have liked and I feel like we've let the community down quite a bit, and I take full responsibility for that. As MrVass mentioned our own expertize and skill set is very much in hardware design and embedded systems, not web applications, and I had a lot of hesitancy about getting involved with ES because of this. But in the end thought there was too much to loose by not getting involved.
So it has certainly been a steep learning curve to get fully up to speed, though we're committed to getting there.
-Justin
The current status is that we have the full (but somewhat corrupted) backup set from early in August, and we also have all of the uncorrupted images from the electric bicycles forum that the user Vodka has most kindly had saved and made access too. So in the near future we expect to have all of the older images and attachments which are missing go live again along with a fix for most of the corrupted images.
HOWEVER, there is a 2-3 week time window at the end of August where there may be files and images which we don't have at all, and the only way that these will get restored is if people re-upload them. This is going to be a drag I am sure and I apologize in advance, but since they are all quite recent posts I am hoping that most affected people still have their attachment files conveniently handy. We'll know exactly within the next couple days.
The recent outage around 2pm PST on Sept 12th was due to us moving around large backup files to/from the server while working on these issues and temporarily exceeding a quota, and the error message that shows up when a post is submitted is something that we're aware of too and will get fixed.
This has been a much rockier start than I would have liked and I feel like we've let the community down quite a bit, and I take full responsibility for that. As MrVass mentioned our own expertize and skill set is very much in hardware design and embedded systems, not web applications, and I had a lot of hesitancy about getting involved with ES because of this. But in the end thought there was too much to loose by not getting involved.
So it has certainly been a steep learning curve to get fully up to speed, though we're committed to getting there.
-Justin