Search found 35 matches

by P3yot3
Jul 16 2021 10:51am
Forum: Vendor Relations Corner
Topic: EM3ev WARNING - abysmal customer support.
Replies: 55
Views: 2104

Re: EM3ev WARNING - abysmal customer support.

Reading your long emails to Joseph with your huge grievances (after you have already had your money back) and seeing this continuous bashing on here frankly makes me lose the will to live. What a terrible response, but thank you for confirming how little you care. You have been refunded,.... Wrong....
by P3yot3
Jul 16 2021 10:39am
Forum: EBike Reviews & Testing
Topic: Cycle Analyst V3 preview and first beta release
Replies: 4649
Views: 904024

Re: Cycle Analyst V3 preview and first beta release

Does anyone know when the ERider T9 settings will be merged into the release build? If I use the beta firmware I lose the solar option, so am unable to use my solar & unable to use the PAS on the release version.

Regards.
by P3yot3
Jun 09 2021 12:35pm
Forum: EBike Technical
Topic: phaserunner+MAC turning in wrong direction
Replies: 26
Views: 644

Re: phaserunner+MAC turning in wrong direction

Now this is interesting - I was pointed to this thread by another forum member as I'm having a very similar problem, albeit not with the wrong spin direction - have a check on my thread: https://endless-sphere.com/forums/viewtopic.php?f=49&t=112169 Phaserunner is giving me all kinds of weirdness...
by P3yot3
Jun 09 2021 5:36am
Forum: EBike Troubleshooting
Topic: Phaserunner Autotune invalid hall pattern detected.
Replies: 5
Views: 186

Re: Phaserunner Autotune invalid hall pattern detected.

OK, tried autotune without CA3 attached & got the same error message. Looks like I got a dud GMAC eh? I've emailed Grin, I know they're off the scale busy, but hopefully I'll hear something from them in a day or two.

What a bummer.
by P3yot3
Jun 08 2021 6:00pm
Forum: EBike Troubleshooting
Topic: Phaserunner Autotune invalid hall pattern detected.
Replies: 5
Views: 186

Re: Phaserunner Autotune invalid hall pattern detected.

Hi goatman, Yes, shunt is set to 1ohm in CA3. I've been doing some more testing, both outside & on rollers & both the PAS & Throttle seem very erratic - speeding up briefly for no reason & I've only been able to stop it by using the ebrake to kill the motor. Changing the motor positi...
by P3yot3
Jun 08 2021 2:57pm
Forum: EBike Troubleshooting
Topic: Phaserunner Autotune invalid hall pattern detected.
Replies: 5
Views: 186

Phaserunner Autotune invalid hall pattern detected.

Hi all, OK, next problem for all you clever people out there. After setting the default parameters from Grin for a GMAC motor using a 52v battery then running the AutoTune feature in Phaserunner I'm getting the following error: https://i.postimg.cc/N0VgD9WB/hall.png A bit worrying for a brand new se...
by P3yot3
Jun 08 2021 1:14pm
Forum: EBike Reviews & Testing
Topic: Cycle Analyst V3 preview and first beta release
Replies: 4649
Views: 904024

Re: Cycle Analyst V3 preview and first beta release

Hi mrbill,

Others have reported the same problem & as I said, I'd tried multiple computers on different networks - but it started working about 2 hours ago though, so it's all good again. Thanks.
by P3yot3
Jun 08 2021 10:55am
Forum: EBike Troubleshooting
Topic: Cycle Analyst firmware download links.
Replies: 3
Views: 209

Re: Cycle Analyst firmware download links.

I'm able to download the firmware as of today. Give it another try, they may have had a one time glitch. Hi neptronix, I just tried it again - still no-go I'm afraid. Edit: I kept hitting the update button & after about the 15th attempt it suddenly connected! Yay!! Thanks for the heads up neptr...
by P3yot3
Jun 08 2021 8:42am
Forum: EBike Troubleshooting
Topic: Cycle Analyst firmware download links.
Replies: 3
Views: 209

Re: Cycle Analyst firmware download links.

Here's what I've tried so far: disable firewall, re-downloading CASetup, running as admin, running on several computers, disconnecting & reconnecting cable, rebooting & powercycling - still can't download new firmware. It can read my CA just fine, it just can't connect to ebikes.ca firmware ...
by P3yot3
Jun 08 2021 8:32am
Forum: EBike Reviews & Testing
Topic: Cycle Analyst V3 preview and first beta release
Replies: 4649
Views: 904024

Re: Cycle Analyst V3 preview and first beta release

Or maybe I'm the only person in the world who's CASetupUtility can't connect to ebikes.ca firmware update website.....? I've tried: disable firewall, re-downloading CASetup, running as admin, running on several computers, disconnecting & reconnecting cable, rebooting & powercycling - still c...
by P3yot3
Jun 08 2021 6:57am
Forum: Vendor Relations Corner
Topic: EM3ev WARNING - abysmal customer support.
Replies: 55
Views: 2104

Re: EM3ev WARNING - Abysmal customer support.

So, an update on my situation with EM3ev: After supplying my bank with all correspondence & information on my faulty/wrong items EM3ev sent me plus details of their completely non-responsive customer support, a few days ago my bank reversed the payment to EM3ev. A good day indeed as it meant I w...
by P3yot3
Jun 07 2021 8:57am
Forum: EBike Troubleshooting
Topic: Cycle Analyst firmware download links.
Replies: 3
Views: 209

Cycle Analyst firmware download links.

Hi all,

Does anyone know of any direct download links for CA firmware? My CA Setup Utility seems unable to connect to ebikes.ca website on both my laptop & PC - so I'm presuming their server is offline?

Thanks & regards.
by P3yot3
Jun 07 2021 5:39am
Forum: EBike Reviews & Testing
Topic: Cycle Analyst V3 preview and first beta release
Replies: 4649
Views: 904024

Re: Cycle Analyst V3 preview and first beta release

Hi all, I'm having issues downloading the latest firmware via CASetupUtility on both my PC & Laptop so was wondering if there's a problem with the ebikes.ca website? When ever I try to get the latest firmware I get this message: https://i.postimg.cc/4x93SGgp/CAerror.png Is it possible to downloa...
by P3yot3
Jun 04 2021 4:11am
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Re: Rear brake regen, front cut-out only - possible?

Thank you @Oli.Hall for your invaluable help & info - I'll post here with an update of how I get on when I set it up.
by P3yot3
Jun 03 2021 3:43pm
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Re: Rear brake regen, front cut-out only - possible?

@ Oli.Hall : You Sir, are a godsend - I tip my hat to you. Thank you so much for the detailed explanation for both options, it must have taken you some time to put that together - kudos to you. Option 2 sounds exactly what I'm looking for, so I'll go with that. As soon as I saw your remark about the...
by P3yot3
Jun 01 2021 2:42pm
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Re: Rear brake regen, front cut-out only - possible?

E-HP wrote:
May 31 2021 8:48pm
Maybe until you figure out a solution, you could just let off the throttle?
That does not compute.
by P3yot3
May 31 2021 2:18pm
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Re: Rear brake regen, front cut-out only - possible?

I was under the impression you wanted a second emergency brake in case regen is not enough. I probably didn't make myself clear enough - I want the motor to stop running when I use the front brake using a switch in the lever but not to turn the regen braking on - only the rear brake lever will use ...
by P3yot3
May 31 2021 11:30am
Forum: Vendor Relations Corner
Topic: EM3ev WARNING - abysmal customer support.
Replies: 55
Views: 2104

Re: EM3ev WARNING - Possible exit scam!

Jim Subzero wrote:
May 20 2021 10:14pm
Joseph assures me I will not be charged any import fees.
Maybe you could ask Joseph why he is ignoring emails from customers who were sent the wrong items & faulty chargers? I'd be interested to hear his response.
by P3yot3
May 31 2021 9:32am
Forum: Vendor Relations Corner
Topic: EM3ev WARNING - abysmal customer support.
Replies: 55
Views: 2104

Re: EM3ev WARNING - Possible exit scam!

This thread reminds me why I am absolutely and 100% happy that I don't have to deal with the general public in my professional life. I suspect the general public are even happier that you're not dealing with them. As it has become obvious that EM3ev have absolutely no intention of answering my emai...
by P3yot3
May 31 2021 9:25am
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Re: Rear brake regen, front cut-out only - possible?

The CA will take a few seconds to reboot though every-time you brake. I'd rather not have the CA rebooting every time I brake, plus that would render my regen braking inoperable - so that's not really an option. The 3rd brake line on the ca allows for an effective brake signal, instead of just a sw...
by P3yot3
May 29 2021 4:34am
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Re: Rear brake regen, front cut-out only - possible?

I think it is possible but setting cutoff source to brake 1 and regen source to brake 2 in the bacdoor app. Sadly my harness combines the inputs of brake 1 and brake 2 into a single brake line so I wasn't able to test it in action. However you can put a cutoff mechanism for any throttle, just splic...
by P3yot3
May 27 2021 4:56pm
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Re: Rear brake regen, front cut-out only - possible?

E-HP wrote:
May 27 2021 4:26pm
You could just let of the throttle, works well with motorcycles. If you use PAS, you could stop pedaling.
Yes, I'm aware of that, but that's not what I asked.

Thanks anyway.
by P3yot3
May 27 2021 4:13pm
Forum: EBike Technical
Topic: Rear brake regen, front cut-out only - possible?
Replies: 17
Views: 494

Rear brake regen, front cut-out only - possible?

Hello all. I'm currently building a touring trike & would appreciate some input on my braking options. My current configuration is GMAC with Phaserunner L10 & CA v3.1 with the rear ebrake using proportional regen via CA while the front brakes are hydraulic disc from a single lever. I'd like ...
by P3yot3
May 26 2021 4:06am
Forum: Vendor Relations Corner
Topic: EM3ev WARNING - abysmal customer support.
Replies: 55
Views: 2104

Re: EM3ev WARNING - Possible exit scam!

Hello guys/gals & thanks for your input. I've been away on business so sorry for not replying earlier - I'll try to answer your questions/concerns as well as update the situation. I've still not had any replies to my requests for a replacement/refund so have initiated a charge back via my bank, ...
by P3yot3
May 11 2021 1:26am
Forum: Vendor Relations Corner
Topic: EM3ev WARNING - abysmal customer support.
Replies: 55
Views: 2104

Re: EM3ev - Not what I expected & no support.

So, an update on the EM3ev situation. I've still had no replies to my emails & they're still not answering their phone, so the only conclusions I can come up with is that EM3ev have either done an exit scam or are just ignoring customers who's money they have already got - I will update the OP a...