Search found 10 matches

by lav180
May 31 2021 7:26pm
Forum: Vendor Relations Corner
Topic: PSWPOWER - DO NOT USE
Replies: 2
Views: 325

PSWPOWER - DO NOT USE

I've posted before. Long story short. Ordered 48V battery and 48V Tongsheng motor They sent a 36V motor They finally admitted they sent the wrong motor Settlement was I send motor back to UK address they / Ali Express supplied I send motor back - Seller stated motor received. NO MONEY refunded to my...
by lav180
Apr 29 2021 4:37am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

Does any one here know of a decent company to deal with as I'll be sending the unit back and want nothing more to do with them.
It would've been so easy for them to apologise and send the correct unit out but no, lets go through pointless hoops and P*ss our customers off - utter morons
by lav180
Apr 29 2021 3:35am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

I'm sending the motor back - pswpower are the WORST company to deal with ABSOLUTELY disgusted with their behaviour - They screw up and do NOTHING to rectify their mistake. AVOID them at ALL COSTS
by lav180
Apr 26 2021 5:43am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

Hi, I've provided a ton of proof that they sent the wrong the unit ! - Just waiting to hear what they intend to do about it .. I think they've all gone home now. It's taken way too long to get to this point but I'm hopeful they'll do the right thing and send out a 48V motor.. Will update when I get ...
by lav180
Apr 23 2021 12:26pm
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

Hi Ilu,
Thanks for your help.
Still not heard from PswPower - so I'll give it until Monday afternoon and then take it from there.
I'll leave the light on over the weekend and see where the battery is Monday morning :D
Cheers,
Pete
by lav180
Apr 23 2021 11:22am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

Hi,
I may have found the underlying issue!
I ordered a 48V 500w motor - they sent everything and i assumed (yes I know !) they delivered a 48V 500w motor but NO they've delivered a 36V unit !
Yes I should've checked but we shall see what PswPower say about the mix up
20210423_170927.jpg
20210423_170927.jpg (2.33 MiB) Viewed 253 times
Pete
by lav180
Apr 23 2021 10:31am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

Hi Ilu, I've got a light running on the battery at the moment to drain off some excess before going down this route. I'll keep an eye on the battery and when it hits the magic number I'll try the thumb throttle again and update you with progress. The display appears to do everything but run the moto...
by lav180
Apr 23 2021 7:30am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

Hi Ilu, Thanks for the information :thumb: I don't have a another e-bike as this is the firsct conversion I've carried out. If the battery has too much voltage then that would happen each time it's charged and then I'd have to drain it each time before use to get it down to 48V :confused: I would've...
by lav180
Apr 23 2021 4:57am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

Re: TDSZ2 - Not Working from new !

Hi Ilu It was bought as a 48V kit. The battery is showing 55V so assume that there's a controller to control the input voltage somewhere in the motor. I've just tried unplugging everything and then plugging it all bac, no pins broken on any connector - I did try it without the levers attached and sa...
by lav180
Apr 22 2021 8:03am
Forum: EBike Troubleshooting
Topic: TDSZ2 - Not Working from new !
Replies: 12
Views: 360

TDSZ2 - Not Working from new !

Hi All, Just joined forum and am new to electric bikes. Bought a TSDZ2 8 pin with the VLDC5 and thumb throttle from PSWSPOWER in China along with a battery for my wifes bike. Goods arrived OK and I charged the battery for 10 hours. Fitted the kit to the bik without testing before hand - after gettin...