Written by Andy Byford, CEO for a local pubic transit system... (a "biggie" transit system by many standards)...
Some have mused recently about why the TTC deserves a transit system of the year award, not satisfied that maybe, just maybe, the TTC does a number of things quite well. Allow me, then, to enumerate the TTC’s many accomplishments over the past five years.
... goes on:
Notwithstanding numerous challenges, new vehicles have entered service, a stunning subway extension will open in December, PRESTO smartcard has been rolled out, a new signalling system will be deployed from this fall and huge progress has been made to transform our culture and our service to be customerled, more capable and more diverse.
We executed a flawless Pan Am Games transit plan, built a new world-class streetcar barn, delivered numerous accessibility programs, overhauled processes to be ever-more efficient and added a second platform at Union Station, while maintaining service at one of our busiest locations.
Thanks to our wonderful and hard-working frontline employees, the system is cleaner, information is better and long-standing quality issues have been tackled. The number of short turns — long the curse of bus and streetcar riders — has been slashed, while subway delay minutes and delay incidents have been reduced.
We fought hard for, and won, increased subsidy to add service in 2015, for which we are grateful to Mayor John Tory and city council.
Etc. etc. and ends:
As such, I am proud of our achievement and I am proud of my colleagues to whom I dedicate the award. It has given TTC staff a much-deserved lift that will inspire us to do better still as we continue our work to deliver a transit system that makes Toronto proud.
Of course, some might suggest this transit system is a HUGE FAIL. From a CEO that can't spell correctly... etc.
WORST fail to date? Currently in this town (population 6+ million), one can finance (with a thing "good credit rating") the purchase of a Canadian 500 watt continuous "power-assisted bicycle") where monthly loan payments are about HALF of a monthly Metropass "all ya can eat" transit pass.
So. No more "last mile"... always a free seat... Actually the advantages to an urban traveler are NUMEROUS. See ES thread "Reasons why the ebike is a world beater thread.":
https://endless-sphere.com/forums/viewt ... =1&t=58884
But ya can still support this local transit system, so the CEO can afford spelling lessons.
Seen in a local free Transit newspaper... watt one might read online here: