ElectricGod
10 MW
I recently needed to buy 600 18650's to build a couple of packs.
I have been using Schenzen e-fire for stuff like this, but there prices for cells and shipping has not been great so I went looking for a new source.
Google found me several US based sources so I started price comparing and then looked up reviews for 18650BatteryShop. Reviews were limited, but I knew worst case, I'd file a dispute on my credit card and get my money back...so I bought 600 cells from them. Cell and shipping costs were reasonable. Original shipping time was reasonable.
https://www.18650batterystore.com
I bought Panasonic NCR18650B 3400mAh 4.9A cells. As a free gift I was supposed to get battery wraps.
Once the order was finished they asked me to review them. What I wrote originally, when I hit submit, it said my review had to be less than 1000 characters long and I was way over. GRRR! Below is the revised review I posted with them.
1. I ordered 600 cells and received 360. I was short 240 cells!
2. I contacted you via email and the next day got a response back. I had to ask several times for status. If I didn't ask for status it was not given. Your people need to be pro-active. At end of the day, I got a short message: "We are sending you 2 boxes with the missing cells in them. Here's new tracking info."
3. There was no explanation about why I was shorted.
4. I asked for battery wraps and received 2 cell battery cases filled with 240 cells. Just leave the cells in their original boxes from the factory. Somebody wasted a LOT of time for something I didn't want. Where are my wraps?
5. Shipping has issues with reading orders and filling them properly. They got it wrong twice, 360 vs 600 cells is a BIG mistake. Battery boxes vs wraps is minor, but your cost to pay somebody to do it wrong costs you!
Posted here: https://endless-sphere.com/forums/viewtopic.php?f=14&t=101823
The real question is:
No changes made and they remain as they are, would I buy form them again?
Yes, but I sure hope they get better at a few things.
The cells are all testing OK. They seem to be the real deal.
I have been using Schenzen e-fire for stuff like this, but there prices for cells and shipping has not been great so I went looking for a new source.
Google found me several US based sources so I started price comparing and then looked up reviews for 18650BatteryShop. Reviews were limited, but I knew worst case, I'd file a dispute on my credit card and get my money back...so I bought 600 cells from them. Cell and shipping costs were reasonable. Original shipping time was reasonable.
https://www.18650batterystore.com
I bought Panasonic NCR18650B 3400mAh 4.9A cells. As a free gift I was supposed to get battery wraps.
Once the order was finished they asked me to review them. What I wrote originally, when I hit submit, it said my review had to be less than 1000 characters long and I was way over. GRRR! Below is the revised review I posted with them.
1. I ordered 600 cells and received 360. I was short 240 cells!
2. I contacted you via email and the next day got a response back. I had to ask several times for status. If I didn't ask for status it was not given. Your people need to be pro-active. At end of the day, I got a short message: "We are sending you 2 boxes with the missing cells in them. Here's new tracking info."
3. There was no explanation about why I was shorted.
4. I asked for battery wraps and received 2 cell battery cases filled with 240 cells. Just leave the cells in their original boxes from the factory. Somebody wasted a LOT of time for something I didn't want. Where are my wraps?
5. Shipping has issues with reading orders and filling them properly. They got it wrong twice, 360 vs 600 cells is a BIG mistake. Battery boxes vs wraps is minor, but your cost to pay somebody to do it wrong costs you!
Posted here: https://endless-sphere.com/forums/viewtopic.php?f=14&t=101823
The real question is:
No changes made and they remain as they are, would I buy form them again?
Yes, but I sure hope they get better at a few things.
The cells are all testing OK. They seem to be the real deal.
