How are you measuring the voltage now?
A DMM is usual, but there are hundreds of ways to measure voltage, just needs to be accurate.
An ammeter also.
You cannot say anything about a charger without a depleted battery to test with.
Ideally without a BMS in the way, just directly to the cells.
If you really are a complete beginner, maybe get someone local to help mentor you, protect you from the danger inherent in mucking around at high voltages.