methods
1 GW
I have not searched but I am sure you are aware that JUMP has been going thru some transitions.
One transition. . . is their business practice.
I wont go into a diatribe here, but after taking a $2 ride about 30 times I got hit twice with $25 fees.
These are of course the "out of area" fees. . .
Only...
In my case...
The JUMP van actually drops the bikes right where I leave them (which is in front of my house and just outside of a boundary)
I have approached their Press team and asked for it to go up to Legal. I of course took the opportunity to bring up all the things I have been finding while riding JUMP bikes.
I will dig into it later.
For now - here are some tips
* USE THE UBER APP!!!
Do not use the JUMP app. It has depreciated, it charges more, it trips the $25 fees, it does not show areas marked, it is buggy sometimes and says bikes are $0 and you cant rent them. . . ... I was using the UBER app and Kim was using the JUMP app and she was getting charged like double. So... FYI
* THE UBER APP DOES NOT HAVE THE REPORTING FEATURES
As you can imagine, being an avid rider, I run into bikes with problems all the time. The old JUMP app used to allow me to limp those bikes until they got service. With the new UBER app I was unable to do this. I came into contact with a hazardous bike and I was not able to limp it (short of taking matters into my own hands, which I did not). This particular failure mode was a nasty one (and I have many to report on...) ... but this one involved the spring-loaded locking cable being frayed and stabbing my finger with a puncture wound. ... I have mechanics hands, so fine... but some softies hands would have been torn bad. ... So... of course I reported this... but only over text... and the bike continued to sit out available... so... NO GOOD (that is a message to UBER, not to the riders)
* FEES
For the time being, I have $50 in fees sitting on a pair of $2 rides. That is excessive and inconsistent and I put a long argument together for the Press folks at JUMP. I wont regurgitate it here, but... I really do not appreciate the inconsistent business practice. If I wanted to spend $27 to go a mile, I would call UBER, not rent a bicycle.
Other than that -
I cant remember if I ever posted my report on the V2 bikes.
They have positives and negatives.
I am off to work.
Sorry I cant hang around much but the Lawyers are trying to eat my balls and I am super busy with trying to get the Electric Revolution to not burn down the house.
-methods
One transition. . . is their business practice.
I wont go into a diatribe here, but after taking a $2 ride about 30 times I got hit twice with $25 fees.
These are of course the "out of area" fees. . .
Only...
In my case...
The JUMP van actually drops the bikes right where I leave them (which is in front of my house and just outside of a boundary)
I have approached their Press team and asked for it to go up to Legal. I of course took the opportunity to bring up all the things I have been finding while riding JUMP bikes.
I will dig into it later.
For now - here are some tips
* USE THE UBER APP!!!
Do not use the JUMP app. It has depreciated, it charges more, it trips the $25 fees, it does not show areas marked, it is buggy sometimes and says bikes are $0 and you cant rent them. . . ... I was using the UBER app and Kim was using the JUMP app and she was getting charged like double. So... FYI
* THE UBER APP DOES NOT HAVE THE REPORTING FEATURES
As you can imagine, being an avid rider, I run into bikes with problems all the time. The old JUMP app used to allow me to limp those bikes until they got service. With the new UBER app I was unable to do this. I came into contact with a hazardous bike and I was not able to limp it (short of taking matters into my own hands, which I did not). This particular failure mode was a nasty one (and I have many to report on...) ... but this one involved the spring-loaded locking cable being frayed and stabbing my finger with a puncture wound. ... I have mechanics hands, so fine... but some softies hands would have been torn bad. ... So... of course I reported this... but only over text... and the bike continued to sit out available... so... NO GOOD (that is a message to UBER, not to the riders)
* FEES
For the time being, I have $50 in fees sitting on a pair of $2 rides. That is excessive and inconsistent and I put a long argument together for the Press folks at JUMP. I wont regurgitate it here, but... I really do not appreciate the inconsistent business practice. If I wanted to spend $27 to go a mile, I would call UBER, not rent a bicycle.
Other than that -
I cant remember if I ever posted my report on the V2 bikes.
They have positives and negatives.
I am off to work.
Sorry I cant hang around much but the Lawyers are trying to eat my balls and I am super busy with trying to get the Electric Revolution to not burn down the house.
-methods