Hi Norm - I appreciate you asked the question in Jan 15 - I have the same problem.
My charge is off a WeareA2B/Hero/Ultramotor metro ebike - I am frustrated because it is a replacement for the previous one that went west one week before warranty expiry in the Uk.
I have found out that is is made by Elite Electronics - I can buy 500, but it is hard/expensive to buy just one!
Your question suggests it can be fixed!
http://elite-hk.diytrade.com/sdp/334944/4/pd-1460705/1995185-732421/HP8204L3_10S_42_2V_2_5A_Lithium_battery_charger.html is the manufacturer website
rgds
Graham