amberwolf wrote: ↑
Nov 27 2018 1:44am
Apologies for the OT below:
FWIW, this type of thing very strongly irks me partly because I have a fair bit of software (mostly for music and sound creation, much of it supposedly intended for professional studio / composer usage) that is unusable for this reason.
The companies either don't exist anymore, and thus their activation or other servers are gone, or they've changed hands and don't accept that any customers from the previous owners have valid software--they insist they have to buy the newest version to get any "help" (which includes activations to be able to reinstall their existing software even on the very same machine it's always been on).
Some of the companies still exist under the same owners, but refuse to activate older software anymore, and won't even offer a discount on a newer version (which often won't even import old projects or settings, or in many cases even perform vital functions the old version did), so it's useless to "upgrade" in order to use it with existing projects that used the old one. (and the companies simply cannot understand what the problem is...or even that there *is* a problem!)
Some of the software requires internet access the whole time it's running, every time, becuase it randomly "phones home" and has to ask if it's ok to be running. So...if the network goes down, or the server is down (or gone), or the company simply decides they no longer accept "pings" from some version or whatever, the customer is out of luck.
(in theory it's piracy prevention, but in reality the pirated software is all hacked to take that out, so pirates can steal anything they want and use it without issue, while all the honest actual paying customers get screwed over. AFAICR, not a single company I have ever worked with or purchased from ever even sort-of kept their promise of releasing their "codes" when they went under, though few of the dozens ever made that promise).
Lots of variations on those, and other issues, but they all come down to "you're screwed" because you can't use it if they don't decide you can (or aren't there to do the deciding).
This kind of problem is even worse when it happens for hardware that runs your transportation (like these controllers).
You can't even compare this to software no matter what application. Because here you bought a piece of hardware. And there is no mentioning of such limitations beforehand. If your software stops updating you can choose to run as is. If you can't make changes to to vital part of software that is needed for the hardware to run correctly then the 1000 $ spend on the hardware is wasted. Gone.
This is could be about anti piracy, but this could also be a well calculated move from the company behind mobipus controllers to generate more sale to each customer. Marketing 101. The first line they hammer into your head in business school. If so, mobipus has taken it to the extreme. And in a way that makes mobipus the bad guy. I don't evn know the price for the time-slot. But it does not matter. 1$, 10$ or 100$. It is unacceptable, because the customer takes on all the risk is anything should happen to the company in the future. New owners, new products, bankruptcy, or new strategy. All of this can turn your mobipus controller into a brick. Completely useless and worthless. And for a 1000 $ hardware that risk is not acceptable.
They are asking a lot of their customers. To put all their trust into a company that until a few months ago didn't reply to emails, that withdraw from the end user market to pursue more lucrative opportunities only a year or so ago, then they re surfaced on ES when the OEM deal fell face down. Will there next move make all their sold products useless? Most likely not because I don't think they did this out of greed or screw their customers, but we got now way of knowing the life expectancies of this company, nor do we know if they are bought up, or closed down. Customer need to be sure they can use a 1.000 $ hardware for longevity of the hardware, not to risk being fukced over by the lack of ability to make changes in the software.
I can only say this, either this must be changed right away and never return. Or I will say it bluntly, stay the fcuk away from mobipus.