Yeah, that was seriously stupid and insulting; belittling Sur Ron's engineering expertise by someone who obviously is not an engineer.
I also disagree with him advocating for switching to timing belts for off road. I only ride off-road (which is primarily what the Sur Ron is intended for according to Sur Ron), and Eric swears the timing belt is adequate for off-road use since they have a dirt pit in their back yard and got a little dirty.
I would much rather have slightly louder solution than something that might break on me 12 miles out in the wilderness with no way to fix it in the field. And even if a chain breaks all you need is a spare link. For the city, I completely agree that a belt is better, and if it breaks, you're not out in the middle of no where. But please don't talk Sur Ron into switching to only use timing belts.