My Bafang Ultra Mountain Bike! Frey AM1000

Discussions related to motors other than hub motors.
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2Slow   100 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by 2Slow » Oct 13 2020 5:53am

Tom wrote:
Oct 13 2020 2:44am
This GPS Tracker is working great in my Frey CC secured in the downtube near the internal routing holes and hardwired to internal battery. I tapped into the charging port which has a fuse. Frey might consider offering it as a pre-installed option (although users would need to remove it to install their own SIM). I have it working with FreedomPop SIM with free monthly data so no ongoing costs.
Thanks!
Ordered: https://www.eelinktracker.com/4g-lte-fd ... evice.html
I think it's newer version of the one you listed. On you Frey CC, GPS work even module with tracker inside Aluminium tube?!
:thumb:
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2Slow   100 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by 2Slow » Oct 13 2020 6:24am

barbarossa wrote:
Oct 13 2020 1:53am
2Slow wrote:
Oct 13 2020 1:47am
How was your bike stolen?
I am thinking of some type of lock-out or GPS tracker. Lock with cable is from honest people that do not carry bolt cutters...
It was stolen directly from my cellar. what a shame. I had a GPS but disconnected because I wanted to do something with the motor (GPS sits in plastic motor cover) and exactly this day I also did not use my kryptonite lock ....ggggggrrrrrrr... 2 security things and I "removed" them both for one day - murphy's law !!!!
:|
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Tom   1 kW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by Tom » Oct 13 2020 6:32am

Same version (TK419). Any additional suffix just signifies various options none of which are useful for ebike use. I purchased mine on Amazon with express shipping as I wanted it fast. Arrived in less than a week. More details here:

https://electricbikereview.com/forums/t ... ost-338779

userix   10 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by userix » Oct 25 2020 10:40pm

Does anyone have the frey config tool to program the Bafang motors in the AM1000? The regular bafang config softwares won't connect to the frey Bafang motors.

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2Slow   100 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by 2Slow » Oct 26 2020 4:10am

userix wrote:
Oct 25 2020 10:40pm
Does anyone have the frey config tool to program the Bafang motors in the AM1000? The regular bafang config softwares won't connect to the frey Bafang motors.
Bafang Ultra programming suite
Link to Frey copy of programming suite.
Riding for fun

userix   10 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by userix » Oct 29 2020 2:52am

2Slow wrote:
Oct 26 2020 4:10am
userix wrote:
Oct 25 2020 10:40pm
Does anyone have the frey config tool to program the Bafang motors in the AM1000? The regular bafang config softwares won't connect to the frey Bafang motors.
Bafang Ultra programming suite
Link to Frey copy of programming suite.
Awesome. Thank you!

Mountgreenwood   1 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by Mountgreenwood » Oct 30 2020 2:47am

I’d like to share what I have been going through with Frey. I ordered two bikes an ExPro on the in early April and a CC ($3050.00 with rack lights and mud guards) for my wife in early June. The EX Pro was with a free rail shipping promotion and the CC $550 rail to Ireland. I was sent a picture of a CC prior to shipping, it looked fine. I was then contacted and told that rail shipping was problematic and asked would I agree to air shipping for an additional $100-200. I foolishly agreed. When it arrived in Cork weighing 80kg in a massive box the customs boys were less than impressed with an invoice declaring a $500 frame. Of course they opened it. The back and forth between TNT, customs, Frey and myself was exhausting. I ended up paying $671.50 in VAT which is presently 21%. The pictures I was sent showed a bike with matching brown seat and grips. The bike I received had a black seat and brown grips. In fairness Frey did refund me $471.50 for the portion of the VAT I didn’t agree to but that wouldn’t have paid minimum wage for the time it took me to sort it out. The battery was another story with multiple tracking numbers and answers but that did eventually arrive. The CC is big, heavy and comfortable but loud. I’ve packed my own bbshd with grease so I will probably have to do the same with this one so she can hear herself think.

Now onto the EX Pro.....I’ve seen photos of one but not a word of shipping. At the 203rd day of a 187 day contract I inquired about the status and was told by Cecelia that if I amended my shipping in Alibaba for “customs” to 250 days she would ship it that day. Lads I’m thick some times but not that thick.

I then was on to Ivy and was told they had just learned that day their rail shipper no longer goes to Ireland due to Covid and Brexit. I was given two options 1. Wait until the 10th of January to see if their shipper recommences service to Ireland or receive a refund of the $4180 I paid for the EX with the dropper, lights, rack and mud guards. Grace emailed me with the refund offer which is great then I applied for it via Alibaba choosing the “seller agrees to a refund.” They rejected my request while typing that they would refund me in the description box. The description box is not “live” so if I would have agreed to their rejection I was to have no recourse. So I communicated back and forth and they continued to reject the application until I “cancel the order”. That is not an option in the Alibaba drop downs I was “not care about it” and agree to their rejection. Off to escalation I go.

So here I sit hoping the trade assurance actually works. Wish me luck.

HerrDoktor   1 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by HerrDoktor » Oct 30 2020 9:33am

I've been running the Frey for just over 2 weeks. Whilst my first impression was "Damn it's heavy", I've got to say, I'm extremely impressed with is thus far.

It will comfortably travel at 25mph and give me approx 35 miles. Travelling any faster and the battery life plummets to mileage in the low 20's

The front and rear fenders/ mudguards are excellent; the rear particularly so. It's not some cheap, ill-fitting plastic piece. It seems to be shaped aluminium that performs its job as well as the full race blades on my road bike!
REAR WEIGHT: 275g
FRONT WEIGHT: 76g

The rear rack, like the rear fender is made of a aluminium and of excellent quality
WEIGHT: 950g.

Opting for 2 batteries and 2 chargers was well worth the added cost.
WEIGHT EACH: 3586g

The front and rear lights are quite dim so can't say I'd recommend them to be honest
REAR WEIGHT: 55g
FRONT WEIGHT: 126g

The dropper post functions as expected. I've not weighed it

GRIPE
I've one gripe, when on the smallest sprocket, the chain slaps on the chain stay like no bike I've ridden before.

Does anyone else suffer from this?

Incidentally, FedEx gave me a bill for Import Duty/ VAT of £122.48

FREYebikes   100 W

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by FREYebikes » Oct 30 2020 10:41am

Hi,

Please don't worry. we are contacting with Alibaba to support us for handling it. as it is weekend now. we will handle it for you in coming week.

Best Regards,
Ivy Wang
Mountgreenwood wrote:
Oct 30 2020 2:47am
I’d like to share what I have been going through with Frey. I ordered two bikes an ExPro on the in early April and a CC ($3050.00 with rack lights and mud guards) for my wife in early June. The EX Pro was with a free rail shipping promotion and the CC $550 rail to Ireland. I was sent a picture of a CC prior to shipping, it looked fine. I was then contacted and told that rail shipping was problematic and asked would I agree to air shipping for an additional $100-200. I foolishly agreed. When it arrived in Cork weighing 80kg in a massive box the customs boys were less than impressed with an invoice declaring a $500 frame. Of course they opened it. The back and forth between TNT, customs, Frey and myself was exhausting. I ended up paying $671.50 in VAT which is presently 21%. The pictures I was sent showed a bike with matching brown seat and grips. The bike I received had a black seat and brown grips. In fairness Frey did refund me $471.50 for the portion of the VAT I didn’t agree to but that wouldn’t have paid minimum wage for the time it took me to sort it out. The battery was another story with multiple tracking numbers and answers but that did eventually arrive. The CC is big, heavy and comfortable but loud. I’ve packed my own bbshd with grease so I will probably have to do the same with this one so she can hear herself think.

Now onto the EX Pro.....I’ve seen photos of one but not a word of shipping. At the 203rd day of a 187 day contract I inquired about the status and was told by Cecelia that if I amended my shipping in Alibaba for “customs” to 250 days she would ship it that day. Lads I’m thick some times but not that thick.

I then was on to Ivy and was told they had just learned that day their rail shipper no longer goes to Ireland due to Covid and Brexit. I was given two options 1. Wait until the 10th of January to see if their shipper recommences service to Ireland or receive a refund of the $4180 I paid for the EX with the dropper, lights, rack and mud guards. Grace emailed me with the refund offer which is great then I applied for it via Alibaba choosing the “seller agrees to a refund.” They rejected my request while typing that they would refund me in the description box. The description box is not “live” so if I would have agreed to their rejection I was to have no recourse. So I communicated back and forth and they continued to reject the application until I “cancel the order”. That is not an option in the Alibaba drop downs I was “not care about it” and agree to their rejection. Off to escalation I go.

So here I sit hoping the trade assurance actually works. Wish me luck.

craigiet   1 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by craigiet » Oct 31 2020 12:32am

Hey everyone, I was wondering if anyone knows which magura mt5e breaks works with the bafang motor, the higo opener or closer, they both seem to have red connectors for the motor cut-off and the bafang motor has three pin yellow connectors/plug, if anyone knows what I'm dribbling about can you please help. Thanks, Craig.

Cruncher123   10 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by Cruncher123 » Oct 31 2020 5:10pm

craigiet wrote:
Oct 31 2020 12:32am
Hey everyone, I was wondering if anyone knows which magura mt5e breaks works with the bafang motor, the higo opener or closer, they both seem to have red connectors for the motor cut-off and the bafang motor has three pin yellow connectors/plug, if anyone knows what I'm dribbling about can you please help. Thanks, Craig.
Ha, came here to ask this very same question. Need a replacement brake lever and there are two variations: Higo-Open, or Higo-Closed. Which version do I need for an AM1000?

Also, finding a replacement lever in North America is all-but-impossible at the moment. Even Magura USA is out of stock. But they did say the MT4e lever is identical except for a decal, so they are sending me one - just don't know if it should be Open or Closed?

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Daxxie   10 W

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by Daxxie » Oct 31 2020 5:24pm

Cruncher123 wrote:
Oct 31 2020 5:10pm
craigiet wrote:
Oct 31 2020 12:32am
Hey everyone, I was wondering if anyone knows which magura mt5e breaks works with the bafang motor, the higo opener or closer, they both seem to have red connectors for the motor cut-off and the bafang motor has three pin yellow connectors/plug, if anyone knows what I'm dribbling about can you please help. Thanks, Craig.
Ha, came here to ask this very same question. Need a replacement brake lever and there are two variations: Higo-Open, or Higo-Closed. Which version do I need for an AM1000?

Also, finding a replacement lever in North America is all-but-impossible at the moment. Even Magura USA is out of stock. But they did say the MT4e lever is identical except for a decal, so they are sending me one - just don't know if it should be Open or Closed?
You need the closer (NO = normal open)

You can adapt the Higo's:
viewtopic.php?t=85807#p1380754

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tsellers   100 W

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by tsellers » Nov 01 2020 8:59pm

GRIPE
I've one gripe, when on the smallest sprocket, the chain slaps on the chain stay like no bike I've ridden before.

Does anyone else suffer from this?
I can't remember which model you have. FWIW, we obtained 5 Frey's so far: 1 EX, 3 CC, and 1 M600, and none have chain slap that I'm aware of, even when I forget to engage the clutch on the derailleur.
The front and rear lights are quite dim so can't say I'd recommend them to be honest
I'd agree. They are useful for showing other traffic you're on the road, but we've added Fenix BC30 V2.0 (has Bluetooth wireless remote) to each bike. So far we are happy with those.

For about the last week, most of the time when I try to access this site, I get a DNS error. Checked from cell phone on data and got the same result. Anyone else experiencing this?
Regards, John

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scrambler   1 kW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by scrambler » Nov 04 2020 12:36pm

tsellers wrote:
Nov 01 2020 8:59pm
For about the last week, most of the time when I try to access this site, I get a DNS error. Checked from cell phone on data and got the same result. Anyone else experiencing this?
Yes i have been getting these errors every couple of days lately with ES.
I also sometimes get thread notification with a link that starts with http://52.25.253.50 IP address instead of the regular http://www.endless-sphere.com and if I use the link, I have to re log in, but if I replace the IP address by the site name I can get in with my saved login.

Wondering if their site is being hacked...
Last edited by scrambler on Nov 04 2020 2:25pm, edited 1 time in total.

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tsellers   100 W

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by tsellers » Nov 04 2020 2:10pm

Yes i have been getting these errors every couple of days lately with ES.
I also sometimes get thread notification with a link that starts with http://52.25.253.50 IP address instead of the regular http://www.endless-sphere.com and if I use the link, I have to re log in, but if I replace the IP address by the site name I can getting with my saved login.
That's interesting, thanks for the tip. I'll try that next time. I also got it this time when I clicked the link, then when I tried again immediately, it worked.
Regards, John

JohnnyEppelseed   10 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by JohnnyEppelseed » Nov 05 2020 8:33am

I can access the forum on my Android phone but not my Windows PC. Does anyone have this problem? Solutions?

craigiet   1 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by craigiet » Nov 06 2020 2:11pm

HerrDoktor wrote:
Oct 06 2020 1:00am
My bateries are still showing on the UPS tracker as:
Label Created 19/09/2020 12:28 Hungary
Order Processed: Ready for UPS

Despite asking Cecilia for further information on 3 seperate instances, she's failed to provide an answer. In fact, she appears to be ignoring the question whilst answering others!
Hey there, so how long did it take for your batteries to arrive my label was created on the 10/10/2020 but still no change, getting impatient.

NoFanBoiz   10 W

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by NoFanBoiz » Nov 08 2020 4:46pm

Mountgreenwood wrote:
Oct 30 2020 2:47am
I’d like to share what I have been going through with Frey.

Now onto the EX Pro.....I’ve seen photos of one but not a word of shipping. At the 203rd day of a 187 day contract I inquired about the status and was told by Cecelia that if I amended my shipping in Alibaba for “customs” to 250 days she would ship it that day. Lads I’m thick some times but not that thick.

Off to escalation I go.

So here I sit hoping the trade assurance actually works. Wish me luck.
Any updates to your saga? Seems Frey are not reliable, given they have minor [different bike seat to that shown in images] to major - a whole bike not being sent then difficulty getting a refund for a substantial $ outlay. Risky company to deal with?

Mountgreenwood   1 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by Mountgreenwood » Nov 09 2020 10:11am

NoFanBoiz wrote:
Nov 08 2020 4:46pm
Mountgreenwood wrote:
Oct 30 2020 2:47am
I’d like to share what I have been going through with Frey.

Now onto the EX Pro.....I’ve seen photos of one but not a word of shipping. At the 203rd day of a 187 day contract I inquired about the status and was told by Cecelia that if I amended my shipping in Alibaba for “customs” to 250 days she would ship it that day. Lads I’m thick some times but not that thick.

Off to escalation I go.

So here I sit hoping the trade assurance actually works. Wish me luck.
Any updates to your saga? Seems Frey are not reliable, given they have minor [different bike seat to that shown in images] to major - a whole bike not being sent then difficulty getting a refund for a substantial $ outlay. Risky company to deal with?
Still waiting. I will update when the dust settles.

craigiet   1 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by craigiet » Nov 09 2020 1:31pm

Mountgreenwood wrote:
Nov 09 2020 10:11am
NoFanBoiz wrote:
Nov 08 2020 4:46pm
Mountgreenwood wrote:
Oct 30 2020 2:47am
I’d like to share what I have been going through with Frey.

Now onto the EX Pro.....I’ve seen photos of one but not a word of shipping. At the 203rd day of a 187 day contract I inquired about the status and was told by Cecelia that if I amended my shipping in Alibaba for “customs” to 250 days she would ship it that day. Lads I’m thick some times but not that thick.

Off to escalation I go.

So here I sit hoping the trade assurance actually works. Wish me luck.
Any updates to your saga? Seems Frey are not reliable, given they have minor [different bike seat to that shown in images] to major - a whole bike not being sent then difficulty getting a refund for a substantial $ outlay. Risky company to deal with?
Still waiting. I will update when the dust settles.
Good luck, I've been waiting almost 5weeks and that's just for a battery.

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tsellers   100 W

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by tsellers » Nov 09 2020 3:25pm

I'm getting the impression that the majority of problems buyers have been experiencing lately are related successfully getting the bikes and batteries built and delivered within a reasonable time frame? A friend of mine recently pointed out he is noticing a similar dynamic growing on Redit as well for imports like e-scooters, and e-motorcycles, etc.

Seems like the posts here used to follow a secular trend of focus on particular models and brands, and their strengths and weaknesses. Now however we seem to have that trend precluded and overshadowed with the light being shone on the difficulties that are affecting many before they can get to that stage.

Would this be a fair assessment?
Regards, John

craigiet   1 mW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by craigiet » Nov 09 2020 9:09pm

tsellers wrote:
Nov 09 2020 3:25pm
I'm getting the impression that the majority of problems buyers have been experiencing lately are related successfully getting the bikes and batteries built and delivered within a reasonable time frame? A friend of mine recently pointed out he is noticing a similar dynamic growing on Redit as well for imports like e-scooters, and e-motorcycles, etc.

Seems like the posts here used to follow a secular trend of focus on particular models and brands, and their strengths and weaknesses. Now however we seem to have that trend precluded and overshadowed with the light being shone on the difficulties that are affecting many before they can get to that stage.

Would this be a fair assessment?
Spot on, you hit the nail right on the head, not sure if its the pandemic or brexit thats messing with the flow but its definitely trying my patience, its been 4 and a bit months and im still waiting on my battery to complete my bike, I could go on and have a bit of a rant but its a long story. O well, as I'm told by Frey "please be patient".

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by Aleksander » Nov 10 2020 1:23am

I have to say if Frey is reading, to fix these because at this point I see it as a warning and was close to purchasing an ex pro with all the fixing, but now I'm leaning towards building one myself since why pay $5k and risk waiting half a year for something this expensive only to get an incomplete bike, or even not at all and go through an overseas company for arbitration.

Not confidence inspiring.

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indypup   1 µW

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by indypup » Nov 10 2020 10:13pm

I ordered my AM1000 on May 15th and just received it on November 5th. So yeah, it takes 6 months to get it. :( Plus FedEx damaged it and I'm waiting on parts from Frey. Another issue I ran into tonight was it just shut down and would not turn back on. Not sure what the deal is yet. Overheated? I have two batteries and neither will turn it back on.
Frey AM1000
Lectric XP
Custom BBSHD

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tsellers   100 W

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Re: My Bafang Ultra Mountain Bike! Frey AM1000

Post by tsellers » Nov 10 2020 11:24pm

I often have a problem with my M600 not powering up. I've found that it usually relates the the cable connections on the display. Seems that if I unlpug them, and then plug them back in again to the display, the bike will power up.
Regards, John

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