Hi my ebike is out of warranty now and started doing some crazy stuff. It sometimes loses power and sometimes stops supporting at all. The problem goes away after restarting the system . I got once the following Message on the screen: "Hint 1/1: Wait for Drive". It feels as if the torque sensor is not acting correctly- sometimes I have to press really hard on the pedals, for the support to kick in. I searched all the forums and saw that there are many occurrences of that issue and all are resolved by replacing the motor under warranty. I, however don't have warranty anymore and there is no dealer in my country I can check with, so I decided to check it myself. I opened the motor, carefully, which was very easy (in comparison to the BionX hub motor I opened in the past). Although the bad reviews of the reliability of the motor it looks really well built and very serviceable Although I cannot source any spare parts for it.
I checked all the wires with multimeter for disruptions, checked for visible damage on chips, capacitors, sensors and mechanical parts and none is visible. Torque sensor looks intact and very heavy duty (in comparison with the one I had on my old BionX ebike).
I am out of ideas. I can provide pictures of the internals if anyone is interested in that. I am looking for some dealer or person who might now the model and its problems and point me in the right direction.
It is early 2016 motor 250w 25km/h limit-never abused and only 2500km old.
I checked all the wires with multimeter for disruptions, checked for visible damage on chips, capacitors, sensors and mechanical parts and none is visible. Torque sensor looks intact and very heavy duty (in comparison with the one I had on my old BionX ebike).
I am out of ideas. I can provide pictures of the internals if anyone is interested in that. I am looking for some dealer or person who might now the model and its problems and point me in the right direction.
It is early 2016 motor 250w 25km/h limit-never abused and only 2500km old.