History of the wheel
1) Ordered 3 months ago from ebikes.ca.
2) Wheel trued by an ultra-experienced and highly recommended wheel truer about a month ago.
3) I was riding at about 27 mph, I hit a very slight bump(Like a slight crack in the road, but nothing more) and then I heard a loud *clack* and rolled off to the side to see what happened, and the above sight is what I was greeted with. What do I about this? It looks like the... err... flange(?) actually busted off and I've heard rumors you just can't readily "modify" finished aluminum products.
I know I've heard that spokes breaking is a common problem with these Cystalyte wheels... but it looks like the flange broke, not the spoke. The spoke just bent inward as it contracted from the high tension.