This dude / company will remain nameless since I think this whole situation is totally my fault for expecting a square transaction. Value of sale was a little over $600.
Here are my main issues, timeline below. Am I being unreasonable?
1) I have to contact seller for everything. He won't send me updates, even when he should. This is the biggest issue.
2) Pattern of deceit on when the controller will ship, still unresolved.
3) I bought a controller, which already existed here on this continent at the time of sale. It is one month later and I still don't have it.
4) Seller should overnight this to me, but for real that's a pipe dream. Whenever it gets sent, if ever, it will be cheapest USPS.
Timeline:
9/9 —inquiry sent
9/10—order made
9/13--config form finally received
9/14—config form filled out
9/14—told controller will ship out “early this week” (it is Friday)
9/29—ask for shipping update, no response
10/1—ask for shipping update again
10/1—seller responds, blames interbike and controller company for suspending shipments, says he expects controllers in soon
10/4—ask for status
10/4--seller says he has controller, is preparing it. I say, please ship expedited.
10/8—no updates, I ask when the controller will ship
10/8—seller says controller will ship tomorrow, or 10/10 at latest
10/9—shipping label created, but as of 10/15 package is not picked up. Hmm.
Here are my main issues, timeline below. Am I being unreasonable?
1) I have to contact seller for everything. He won't send me updates, even when he should. This is the biggest issue.
2) Pattern of deceit on when the controller will ship, still unresolved.
3) I bought a controller, which already existed here on this continent at the time of sale. It is one month later and I still don't have it.
4) Seller should overnight this to me, but for real that's a pipe dream. Whenever it gets sent, if ever, it will be cheapest USPS.
Timeline:
9/9 —inquiry sent
9/10—order made
9/13--config form finally received
9/14—config form filled out
9/14—told controller will ship out “early this week” (it is Friday)
9/29—ask for shipping update, no response
10/1—ask for shipping update again
10/1—seller responds, blames interbike and controller company for suspending shipments, says he expects controllers in soon
10/4—ask for status
10/4--seller says he has controller, is preparing it. I say, please ship expedited.
10/8—no updates, I ask when the controller will ship
10/8—seller says controller will ship tomorrow, or 10/10 at latest
10/9—shipping label created, but as of 10/15 package is not picked up. Hmm.