Advanced ADAPTTO controllers and compatible products

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macribs   1 GW

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Re: Advanced ADAPTTO controllers and compatible products

Post by macribs » Nov 14 2017 9:08am

Well variant asian countries have long history of coping anything good and decent from the rest of the world. When Qulbix got well known in the industry suddenly there where china clones. But we have yet to see adaptto clone from china, and I can't stop wondering why that is? I mean the numbers sold of controllers must be rather high, as adaptto got a huge domestic market as well as the ES crowd.
And still there ain't no clone? Is that the new stamp of approval maybe, if your cloned you are hot, if not you're twat? ;)

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Rix   100 GW

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Re: Advanced ADAPTTO controllers and compatible products

Post by Rix » Nov 14 2017 11:26am

if your cloned you are hot, if not you're twat? ;)
I'm laughing my ass off!. But yah, maybe thats a good sign when Asian industry copies something, thats an indicator its a great product. Eitherway, I loved my MAXE, I hope the Midi E will be available for when I start my next build.

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madin88   100 MW

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Re: Advanced ADAPTTO controllers and compatible products

Post by madin88 » Nov 14 2017 4:14pm

macribs wrote:But we have yet to see adaptto clone from china, and I can't stop wondering why that is?
the average 18F ebike controller from china costs already as much as the bare 18 pcs mosfets of an adaptto Max-E alone.

Such compact and powerful FOC controllers cannot be copied cheap and easy, and from what i know chinese manufacturers have not much of interest in building top-noth products.

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Re: Advanced ADAPTTO controllers and compatible products

Post by macribs » Nov 14 2017 6:38pm

All joke aside, I am looking forward to see what adaptto will come up with. Maybe double up on fets? Or maybe they will put their efforts into automatic smart circuitry that will power down before something get fcuked? The adaptto had so much going for them a few years back, it was sad to see how they stopped thinking and moving forward. Even their own suggestion thread got ignored after a while.
If they had to put so much resources into controller repair, swapping burned parts etc maybe controller should come with a really basic and to the point video presentation of the features, how to set it up correctly and what mistakes to avoid like the plague?

From a few decades in IT I know documenting code, writing manual etc are hardly never a priority. Because who like that kind boring work? But maybe it could be a starting point for their new controller. To really put enough effort into explaining customers what is ok and what is dead on wrong to do to the controller.

Then again, then human brain and the human personality never stops to amaze. I know for sure I have spend too much money down to being lazy, not doing enough research or simply buying wrong parts. And to top it up I also tried to push too hard so I had melt downs. I guess most of this would have been done no matter what kind of video was included in the box.

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Re: Advanced ADAPTTO controllers and compatible products

Post by dirttorpedo » Nov 30 2017 9:58am

Allex wrote:
Oct 03 2017 7:36am
Rix wrote: I never had a problem with my Max E either.
I would say that out of 100 controllers sold:
3-5 gets back in return due to unknown reasons, could be user error or manufacturing error that eventually caused a controller failure.
20 gets back due to user error

Flooded device: user error
r113 failure and other: user error
Burned FETs and other: user error

I get a lot of mails where folks do it all wrong, from connecting the halls plug backwards and mixing up the polarity of the battery to screw up the BMS connection and connecting BMS board to the display plug. Poor soldering job, poor isolations of leads, yadda, yadda...Then crying that they want the money back due to a bad product.
Sorry Allex but there is no way to verify this because there is no communication or accountability on Adaptto's end.

I bought a Mini back in June that would not power on. I was told about the power switch (I already knew because of the forum but Adaptto really should put it in the instructions). I was told to check wiring and then send it back ($80). For 2 months nobody knew what was going on. Envolt (is this you?) answered emails but directed me to Adaptto. They never answered until I got the bill ($140). When I asked about the warranty they said I had opened the controller and gotten water damage. I asked for a picture of the controller and said that was impossible since the controller was never installed on a bike. They changed their story to r113 failure and asked what throttle I was using. I said I had not purchased one yet, all I did was connect the controller to the display and to a battery, and it did not work. They said they wanted to help, but they were a small operation and they would not cover the repair.They said that the damage was consistent with running high voltage through the throttle wires, but those wires were never even connected to the controller when I had the batteries hooked up.

I got the controller back in August and it has been performing well ever since. I'm very happy with it. I wasn't going to complain but then I read this. There is no way you or anyone else can give us reliable numbers on user error rates. I'm sure they're pretty high but if you can't get info on a single returned unit there is no way you can speak for all of them. And based on my experience and your list of common errors it seems like Adaptto just goes down the list until something sticks. Again, I am really happy with the Mini. Efficiency, heat management, and power are amazing. But I absolutely would not buy another.
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Rix   100 GW

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Re: Advanced ADAPTTO controllers and compatible products

Post by Rix » Nov 30 2017 10:39am

3-5 gets back in return due to unknown reasons, could be user error or manufacturing error that eventually caused a controller failure.
After reading your comment Dirt, sounds like you fall in the 3-5% due to unknown reasons.

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Re: Advanced ADAPTTO controllers and compatible products

Post by dirttorpedo » Nov 30 2017 11:34am

I actually agree with that Rix. The problem I have with that is Adaptto treated it like a user error and billed it like a user error. Also, the percentages of user vs unknown listed here can't possibly be right based on the fact that Adaptto doesn't communicate the status of repaired controllers to it's vendors. And even if they did, from my end it looks like they don't exactly take responsibility for all of the unknown errors.

Again, I didn't plan on making a fuss. I've been running the mini for months now without issue. I just think the post was a bit misleading.
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Re: Advanced ADAPTTO controllers and compatible products

Post by brumbrum » Nov 30 2017 3:31pm

My maxe went back twice during the warranty period.
First time after it went up in a puff of smoke on install. Adaptto honoured warranty and actually told me there was a loose wire inside that caused a short.
Second time after almost a year of use it just went dead while charging (charging procedure the same as i had always done). This time even thoughstill in warranty i got charged $40, half of that was to reinstall the usb connector(which i had actually removed myself on purpose and sidnt want replacing) and the other half was for a part that was not disclosed :?

Fair enough, they did pay return postage both times from russia to UK , but both times it cost me around $80 to send it there. And both times it was definitely not my fault that the controller failed. And the two occasions were withinn the first 12 months.
Its an amazing piece of kit when it works, and i would buy it again once more R&D has been done to hopefully iron out the failures of the first incarnations let loose on the public.
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Re: Advanced ADAPTTO controllers and compatible products

Post by csc » Dec 02 2017 6:43am

Guys I absolutely need an adaptto screen !!! Please send me a pm if you can help. I'm in France, Europe.

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Re: Advanced ADAPTTO controllers and compatible products

Post by lukas999 » Jul 03 2018 5:50am

Dear adaptto e max users

would You be able to help me figure out what is pin out /colour connection please for this connector that goes from the screen to the throttle
adaptoo.JPG
adaptoo.JPG (30.79 KiB) Viewed 779 times
My cable is lost in the post and new one will be here in 3 weeks time
I want to enjoy summer as much as possible on e bike but cant ride with this connection

I appreciate that

Thanks

Lucas

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Re: Advanced ADAPTTO controllers and compatible products

Post by Altair » Jul 03 2018 6:53am

The pinout of this connector is illustrated in the Operating Manual, page 8.

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Re: Advanced ADAPTTO controllers and compatible products

Post by lukas999 » Jul 03 2018 7:01am

Thank You !

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Rix   100 GW

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Re: Advanced ADAPTTO controllers and compatible products

Post by Rix » Jul 03 2018 11:37pm

I wish Adaptto would start offering controllers again.

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Merlin   100 kW

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Re: Advanced ADAPTTO controllers and compatible products

Post by Merlin » Jul 06 2018 5:58am

they will....at the end of the year...that means in adaptto language; end of next year.....maybe :P

and when they offer you have only wait additional 6 months to get it....maybe :D

all they need is ONE GUY that lives OUTSIDE Russia to be the dude who handles questions for all ppl.
and if he is able to do some html updates to the side, informing about : we re on holidays next 2 weeks
it would help also :D

maaaaannnnn this could be so easy.....use a twitter account, or facebook or whatever....
even the god damn president of the states finds the time to post some bullshit on twitter.... :mrgreen:

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Re: Advanced ADAPTTO controllers and compatible products

Post by Rix » Jul 06 2018 10:56am

:roll: :lol: :lol:
Merlin wrote:
Jul 06 2018 5:58am
they will....at the end of the year...that means in adaptto language; end of next year.....maybe :P

and when they offer you have only wait additional 6 months to get it....maybe :D

all they need is ONE GUY that lives OUTSIDE Russia to be the dude who handles questions for all ppl.
and if he is able to do some html updates to the side, informing about : we re on holidays next 2 weeks
it would help also :D

maaaaannnnn this could be so easy.....use a twitter account, or facebook or whatever....
even the god damn president of the states finds the time to post some bullshit on twitter.... :mrgreen:
:lol: :lol:

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Re: Advanced ADAPTTO controllers and compatible products

Post by L3chef » Aug 19 2018 12:24pm

Are adaptto still in business? Not getting an answer from envolt.se

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Rix   100 GW

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Re: Advanced ADAPTTO controllers and compatible products

Post by Rix » Aug 20 2018 9:39am

L3chef wrote:
Aug 19 2018 12:24pm
Are adaptto still in business? Not getting an answer from envolt.se
Production is on and has been on hold for a while. There is talk that production will resume, but its only talk as far as I know.


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Re: Advanced ADAPTTO controllers and compatible products

Post by L3chef » Aug 21 2018 1:53am

Rix wrote:
Aug 20 2018 9:39am
L3chef wrote:
Aug 19 2018 12:24pm
Are adaptto still in business? Not getting an answer from envolt.se
Production is on and has been on hold for a while. There is talk that production will resume, but its only talk as far as I know.
Thanks for the info mate! I don't know what quantities these controllers were made at, but it sounds like it's safe to assume they are out of stock everywhere.

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Re: Advanced ADAPTTO controllers and compatible products

Post by cwah » Aug 29 2018 9:30am

game over?
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Re: Advanced ADAPTTO controllers and compatible products

Post by brumbrum » Aug 29 2018 10:02am

cwah wrote:
Aug 29 2018 9:30am
game over?
I doubt its the end of Adaptto, but it is the end of the maxe etc. It is an amazing bit of kit and needs more developing and there have been little snippets appearing withe the adappto peeps testing out new gear.
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Re: Advanced ADAPTTO controllers and compatible products

Post by BCTECH » Aug 29 2018 10:29am

I had 2 times broken down and sent for repair. now it becomes pretty reliable actually. love and hate, like a gf.
Their respond is very slow but they are still repairing it instead of ignoring you completely like most small companies when they are not selling anything.
I still like my adaptto. charging on board, field tweaking, compact size,... at least I couldn't find any same level replacement over years.
what surprise me is so far no clone of this from China

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Re: Advanced ADAPTTO controllers and compatible products

Post by Lebowski » Aug 29 2018 11:36am

Merlin wrote:
Jul 06 2018 5:58am
maaaaannnnn this could be so easy.....use a twitter account, or facebook or whatever....
even the god damn president of the states finds the time to post some bullshit on twitter.... :mrgreen:
but he's got nothing better to do :D

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Re: Advanced ADAPTTO controllers and compatible products

Post by cwah » Aug 29 2018 11:48am

BCTECH wrote:
Aug 29 2018 10:29am
I had 2 times broken down and sent for repair. now it becomes pretty reliable actually. love and hate, like a gf.
Their respond is very slow but they are still repairing it instead of ignoring you completely like most small companies when they are not selling anything.
I still like my adaptto. charging on board, field tweaking, compact size,... at least I couldn't find any same level replacement over years.
what surprise me is so far no clone of this from China
Doesn't sound very reliable if you had to send it twice for repair!!!
Help me find my stolen electric brompton: http://bit.ly/1a0vbBC and Bosch Sinus B3 http://bit.ly/1eV0WQz

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Re: Advanced ADAPTTO controllers and compatible products

Post by evolutiongts » Aug 29 2018 2:54pm

BCTECH wrote:
Aug 29 2018 10:29am
I had 2 times broken down and sent for repair. now it becomes pretty reliable actually. love and hate, like a gf.
Their respond is very slow but they are still repairing it instead of ignoring you completely like most small companies when they are not selling anything.
I still like my adaptto. charging on board, field tweaking, compact size,... at least I couldn't find any same level replacement over years.
what surprise me is so far no clone of this from China
What about a ASI controller? They are also compact, programmable via bluetooth, reliable (almost a year with my setup and zero issues) and quite powerful.
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