Well I also sent this message to email@example.com
and according to mailtrak it was read:
RMA 2221 over 2 months open email
Dexter DIYElectricSkateboard read your email
Sent on 2017-01-03
Read on 2017-01-03 at 13:33h by Dexter DIYElectricSkateboard
Still praying for some kind of easy communication and resolution on this issue. Haven't heard anything yet.