silviasol wrote:I feel for eyebyesickle as I am also an online seller for the past 10 years on ebay. People are idiots and when they spend alot of money they are even more idiot. I just don't deal with anything over $100 online. When they spend alot they figure I can hide behind lies and just do paypal or credit card disputes until they get their way and not have to pay a cent if any problem comes up even if it is their fault. To the buyer, turn your tiny little brain on and try to fix the problem yourself. If you can't then just spend some money to fix your mistake, it seems he is willing to help! To the seller, call the $%^^ing cops in his city on him if he is pulling bullshit. If it is a small town maybe a cop will go and personally sort it out since it is a large purchase. Nothing gets the truth better then talking with a cop face to face.
Actually after reading more of this not so sure. With this amount of money it is kind of unprofessional not to have everything ready to ship asap on payment. You could have been dealing with this issue weeks ago instead of now and without a dispute. Back in the day I would list things to sell that were not ready but I figured I could finish when the order was made. Many problems happened and I didn't learn from my mistakes and kept doing it. Not a good way to do business. Honestly I would cut your losses, accept the return on the paypal dispute and try again. There is no sense getting overworked over this, just take the loss and focus on your next sales. BTW (VERY IMPORTANT) paypal will ban you if you keep getting disputes. Out of the blue with no warning it will happen and you can't open another account, most of the time indefinitely which means 1,2,3.. years. Whatever they feel like setting and they don't tell you how long. I was banned for one year. Don't let it happen over something stupid.
It's easy to lose track of all the pertinent information in a 3 page cluster. I would work with him on anything, or talk with the ebike mechanic etc... this situation is mostly made up. I cannot just accept this - let's not miss the part where he says I sent him a motor with frayed wires etc... Which is an outright lie. It was brand new perfect condition freshly tested with witnesses etc... I even posted the UPS store number here where the employees remember!!! They had to pack it to insure it. Also now he is screaming no front brakes, when I had already posted a picture of the build 2 pages ago, clearly showing the front brakes, and I mean, I could go on, but this is stretching simple out.
He never said "hey I hopped on and took off and the wires ripped" no, he said it came like that. Not even to me, he just filed it and posted here... when I had multiple texts and messages waiting to hear about it upon arrival. Any little problem etc I would've worked with him on, let me talk to the ebike mechanic even. Hell in his picture you can even see it is dirty, he obviously did it himself, how could anyone just accept that return? I really don't feel like I am being an asshole here, but I am going to adamantly stand up for the real story here...
He filed this dispute and claim without even advising me of a problem. I don't think you understand -I would accept the return etc or anything, but he wouldn't even take pics etc or talk to UPS etc... As a rule I could never allow that to be done to anyone... He is completely lying about the situation is the point, not that I care as much as other people know, but this is insight into my actions. I'm so small scale my business borders on personal transactions, I just set up things real slick and have stuff around due to my interests and business experience in certain fields such as fulfillment. I can usually get you a price a little cheaper than the cheapest reliable aliexpress seller at the moment, with the same shipping time, and I have established lines... I am up front about things like this.
For now I only sell on ebay (moto seat frames lightweight carbon,high power! hahaha), go check out my ads and waiting time and prices (even with ebay markup). Also, even though I don't have a HUGE amount of feedback, it is all positive and look at the transaction amounts... I do good business. There was a delay, things happen. Communication was there and it was fine. Then he flipped the script, started completely lying, and made this damn thread, which lures me out like some bait to come out and make a fool of myself, but where do you draw the line when you are standing up for yourself, and the true story. I will explain this 100 times if I have to - I am persistent and I am not having it. This person is absolutely lying about most of the situation, and basically lying about how the rest went down too, honestly. I do no take saying that kind of thing lightly, but we have a red alert here.
I understand where you are coming from about the time, but I don't think you had briefed the whole story ( I DONT BLAME YOU! ha ) but I had the used frame for sale in the used section. He wanted a full build, I told him I was about to move and would take 2 weeks to get a motor in off the bat. Right before 2 weeks hit and I was assembling it (because I had just moved , getting to it later than sooner, my fault completely) I ran into some problems with sizing as it is a custom size frame... So I had to order a few new parts, and a winter storm delayed that a week, I sent him tracking screenshots etc. He could've got a refund if he wanted or asked... He still wanted the bike... Now he is lying, there is no way I would buckle to his fraudulent scamming BS. I'm being really cool here for exactly how this played out, trust me. I talked to this dude and felt the setup coming on but I was in deep
I know you feel I should've had everything on hand for that money, but he asked me to custom build a whole.bike, when I was offering a used frame. He knew it would be at least 2 weeks off the rip, and that I was moving. The rest is history. I feel I acted responsibly throughout this, up until arguing on here. He wanted to go public and talk shhh, well here we are.
I don't take this too seriously compared to other things in a life. 'this' not being a customer/money, but 'this' being me getting scammed and slandered, that part