Received May 23. Bought from ElectricCyclery (DO NOT buy from these folks!) Laguna, California for $4460 shipped (Neo Jumper + 2 Batteries + Renthal Bars installed). Box was intact with a few black skid marks here and there. No holes or crushing. Unboxed all looked well, except one bolt missing from front caliper, two bent front spokes, both wheels wobble when spun, front more pronounced than rear, front brake disc bent, 2-3/8 Riser handlebars that I had Kevin with ElectricCyclery install on his recommendation would not fit the 31.8mm steering stem as the bars were only 25mm (They installed the bars and didn't even bother with checking to see if they fit the stem?), no bushings to install either, two bushings included thin and looked to be for 26mm bars. Kevin says that he will send the bolts, no response on ANY of the other items…just silence…we all know what that means…but I emailed Joe Marcoux @ BH Emotion USA the same emails…
Now for the assembly, I dug through all my adapters, bushings, acc's and came up with some bushings from and Adam Trail-A-Bike that would allow install of the handlebars. straighten front disc as much as possible utilizing my wife's marble island and a piece of thick glass, and got it truer somewhat, still squeaks each revolution…
Now for the battery, bought two 36V 9AH so I could change and charge between rides…charger is top of the line compared the Prodeco's cheap shite…both batteries took several hours to charge fully, but after using both they are very equal over a 8 mile ride each…dropped two bars which is half charge…standard PA setting…
Now for the ride, shocks required air I weigh 180 with 8 lbs additional racks/acc's…so 160 rear and 100 in front…not bad but front seems harsh, will lower to 90 and try that, rear is a little soft, but going to leave it there if i don't bottom out…
Trails…I am a beginner, but have rode the Prodeco Phantom on trails, and let me just say the Neo Jumper is like riding a Cadillac compared to Prodeco Phantom and it should be, hydraulic brakes on the Neo Jumper "rock" to say the least…the 30 speed Shimano is over kill but in rock garden trails it's a life saver, amazed at how light this bike is and the handling…can ride easily with just gearing alone, unlike the Prodeco that I have ran out of battery twice and literally had to stop and rest to ride the big pig up a hill due to gearing to high…
BH Emotion: 4 Stars
ElectricCyclery: 1 Star
All in all the Neo Jumper states that there are good things to come in full suspension MTB's…but bring your wallet and use a reputable dealer…ElectricCyclery is not one folks, the reviews tell all…they are ignoring my emails now and not responding with ANY service after the sell…ripoff comes to mind...
Now for the assembly, I dug through all my adapters, bushings, acc's and came up with some bushings from and Adam Trail-A-Bike that would allow install of the handlebars. straighten front disc as much as possible utilizing my wife's marble island and a piece of thick glass, and got it truer somewhat, still squeaks each revolution…
Now for the battery, bought two 36V 9AH so I could change and charge between rides…charger is top of the line compared the Prodeco's cheap shite…both batteries took several hours to charge fully, but after using both they are very equal over a 8 mile ride each…dropped two bars which is half charge…standard PA setting…
Now for the ride, shocks required air I weigh 180 with 8 lbs additional racks/acc's…so 160 rear and 100 in front…not bad but front seems harsh, will lower to 90 and try that, rear is a little soft, but going to leave it there if i don't bottom out…
Trails…I am a beginner, but have rode the Prodeco Phantom on trails, and let me just say the Neo Jumper is like riding a Cadillac compared to Prodeco Phantom and it should be, hydraulic brakes on the Neo Jumper "rock" to say the least…the 30 speed Shimano is over kill but in rock garden trails it's a life saver, amazed at how light this bike is and the handling…can ride easily with just gearing alone, unlike the Prodeco that I have ran out of battery twice and literally had to stop and rest to ride the big pig up a hill due to gearing to high…
BH Emotion: 4 Stars
ElectricCyclery: 1 Star
All in all the Neo Jumper states that there are good things to come in full suspension MTB's…but bring your wallet and use a reputable dealer…ElectricCyclery is not one folks, the reviews tell all…they are ignoring my emails now and not responding with ANY service after the sell…ripoff comes to mind...