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3 posts • Page 1 of 1
I would like to inform this forum of my dealing with Alan from ERT. Im going to make this as short as possible. I purchased a asi 8000 from him and a motor, which took several months to arrive. After receiving the motor and controller, i went to get it running for the first time only to find out that the motor has a issue, After trying to troubleshoot it with Alan he made me send it back to him. It has now been a month with Alan, and i practically never get a response from him, additionally i just posted a post on his facebook group ASI powered sur rons, and i am now removed from the forum. So at this point not only did he waste months of my time, he now isnt getting back to me with the products i paid for. Absolutely horrible business he has going. Would not suggest anyone dealing with him. I will keep you guys updated whether i hear back from him. If anyone knows him closely, and can get in touch with him, i would like to just have my money refunded completely so i dont have to deal with him entirely any more.
This surely isnt the first person we have seen complain about Alan. Thank you for the post im going to make sure to stay away from him. I would like to see him come here and make things right for you at the least if hes not a crook.
Im yet to hear back from him, lets see if he mans up