EM3ev- great service on old battery

loafin_about

10 µW
Joined
Jul 6, 2022
Messages
5
I don’t usually post about good service, but just wanted to call out EM3ev for great customer service on a 6 year old battery I got 3rd hand.
I managed to short it when replacing the charging connector and via multiple emails they stepped me through great troubleshooting to determine it is just the BMS that has died.
Battery itself is 48v and 14ah and hasn’t exactly been treated well in its life but still performing well so that’s probably a sign of good quality materials and build quality.
 
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