A positive example of a company that runs a *VERY GOOD* automatic Email setup is: OSH Park
They send out updates at every step thru the process
They answer emails very quickly and seamlessly update orders
Speaking of which - They owe me a PO on an expedited shipping order.
They got the parts to me double-time but have yet to charge me for it.
I have not ordered from Luna in some time.
I am back on the Ebike hunt (as my CPA caught the ebike bug BAD...) and I am about to spend some money.
Not sure where to spend it.
I usually try to spend my money in a way that will vet a company or ... I vote with my cash.
With Ebike parts I buy from Ebikes.ca because I have seen directly how the money I spend goes into the quality improvement of the product (and the industry).
Now... let me scoot over to Luna.. (just a sec)
Yea - looks like they have some pretty radical stuff for sale.
I searched for "Torque" and they sell a torque arm
(tho... in 15 seconds of browsing... I saw TWO knock-offs...)
* I bought one of the original torque arms that they appear to have knocked off
* I see that they are selling a fluid ... using a term which implies knock-off...
But they are selling torque arms (which is a good sign - as they are absofuckinglutely required...)
Let me search some more
(this was supposed to be a positive pitch for them... grrr.... let me find something positive
Batteries... yea... they have lots of batteries for sale.
I bought 10 or so of them in the past
All the cells were fine. The BMS were junk.
What can you say eh?
They are providing pretty high performance stuff at a pretty reasonable price.
Looks like they are giving the light weight motorcycle market a run for its money with the :
My concern is that they may have been marketing that as an ebike
They clearly are not - its is marketed as off road
Duh know - looks like they are contributing to the Electric Revolution to me.
Increasing battery voltage and controller current limit will result in a non linear experience