Here's what I've tried so far: disable firewall, re-downloading CASetup, running as admin, running on several computers, disconnecting & reconnecting cable, rebooting & powercycling - still can't download new firmware. It can read my CA just fine, it just can't connect to ebikes.ca firmware database.
In particular I'm after the firmware beta release: v3.15b1 2021-03-18 or above, which provides support for ERider T9 36 pole PAS configuration.
Anyone?.....