Rejected due to shipping "damage"

Show off your E-bike creation here.
Post Reply
User avatar
teslanv   100 MW

100 MW
Posts: 2675
Joined: Nov 03 2013 8:42pm
Location: Bellevue, WA - USA
Contact:

Rejected due to shipping "damage"

Post by teslanv » Apr 12 2018 12:07am

Built this one for a customer.
Box had a hole and a scratch on the rim, so he sent it back.
Some days I question my own sanity...
IMG_20180410_180529170_HDR.jpg
DD Hubs, Batteries, Controllers & Custom Ebikes.
http://westcoastelectrics.com
West Coast Electric Cycles
Bellevue, WA
USA

User avatar
spinningmagnets   100 GW

100 GW
Posts: 11138
Joined: Dec 21 2007 10:27pm
Location: Ft Riley, NE Kansas

Re: Rejected due to shipping "damage"

Post by spinningmagnets » Apr 12 2018 12:12am

Sounds like he was looking for an excuse. Either that, or his spouse had some time to think about spending money on something he wanted.

User avatar
teslanv   100 MW

100 MW
Posts: 2675
Joined: Nov 03 2013 8:42pm
Location: Bellevue, WA - USA
Contact:

Re: Rejected due to shipping "damage"

Post by teslanv » Apr 12 2018 12:16am

And "It's too small".

(It's a 22"Frame, the largest they make in this model)
So apparently this dude is like 6' 20". :roll:
DD Hubs, Batteries, Controllers & Custom Ebikes.
http://westcoastelectrics.com
West Coast Electric Cycles
Bellevue, WA
USA

WoodlandHills   10 kW

10 kW
Posts: 748
Joined: Nov 11 2015 12:27pm
Location: Ortega River, JAX, FL

Re: Rejected due to shipping "damage"

Post by WoodlandHills » Apr 12 2018 3:22pm

Isn't it great "being your own boss".........

User avatar
tomjasz   10 GW

10 GW
Posts: 4080
Joined: Mar 29 2014 1:45pm
Location: Out riding, MN USA
Contact:

Re: Rejected due to shipping "damage"

Post by tomjasz » Apr 12 2018 8:49pm

teslanv wrote:
Apr 12 2018 12:16am
And "It's too small".

(It's a 22"Frame, the largest they make in this model)
So apparently this dude is like 6' 20". :roll:
Sad sack SOB. Sorry it happened to a good guy...
We should have a blackball list!
Thanks Justin_le we're here thanks to you. All the best to the mods for their tireless work keeping it on an even keel.

User avatar
Wolfeman   100 W

100 W
Posts: 239
Joined: May 13 2014 12:09pm
Location: West Coast USA

Re: Rejected due to shipping "damage"

Post by Wolfeman » Apr 13 2018 9:02am

Great looking bike Barent, sounds like he had some buyer's remorse and was looking for an excuse. Doesn't know what he's missing.
Trek 4300 w/ H3580 Crystalyte at 3600W
https://endless-sphere.com/forums/viewt ... =3&t=82738
Worksman Mover M2020-3CB w/DD 750W front hub
https://endless-sphere.com/forums/viewt ... =3&t=96873
Dyno Moto 7 BMX Cruiser w/BBS02
https://endless-sphere.com/forums/viewt ... 1#p1467001

User avatar
eCue   10 kW

10 kW
Posts: 632
Joined: Nov 03 2017 5:14pm
Location: Vancouver Island , Canada

Re: Rejected due to shipping "damage"

Post by eCue » Apr 13 2018 11:58am

Sounds as bad as people I read about who buy items on Amazon to compare in person then return all but one of the items :?
One person writing this was thinking he had beat the system when really was a straight up Douche bag
Solar charge station on wheels join the Revolution

toro1978   1 mW

1 mW
Posts: 15
Joined: Dec 14 2017 2:31am

Re: Rejected due to shipping "damage"

Post by toro1978 » Apr 29 2018 1:56am

eCue wrote:
Apr 13 2018 11:58am
Sounds as bad as people I read about who buy items on Amazon to compare in person then return all but one of the items :?
One person writing this was thinking he had beat the system when really was a straight up Douche bag
Hahahaha! This is crazy! I see his point - Had he ordered first one item, didn't like it, then another and so on, he would have had to send back the ones he didn't like anayway. He did actually save some time, I give him that. But the whole work of putting that stuff back in the box and make it ready for shipping and taking it to the Post office makes it pointless.
It is unfortunate and may be frustrating for some people that one cannot get a true idea for an item just by looking at a picture of it online, but reading the reviews and browsing the web or checking Youtube usually points one in the right direction.

User avatar
Alan B   100 GW

100 GW
Posts: 7493
Joined: Sep 11 2010 7:43am
Location: San Francisco Bay Area, USA
Contact:

Re: Rejected due to shipping "damage"

Post by Alan B » Apr 29 2018 12:48pm

Returning custom items isn't usually that easy.

Nice looking ebike.

The shipping waste on a return like this is sad.

User avatar
eCue   10 kW

10 kW
Posts: 632
Joined: Nov 03 2017 5:14pm
Location: Vancouver Island , Canada

Re: Rejected due to shipping "damage"

Post by eCue » Apr 29 2018 2:04pm

toro1978 wrote:
Apr 29 2018 1:56am

Its the shopping strategy of a nitwit and will likely lead to shipping policy changes if enough lazy fuks do it :D
Solar charge station on wheels join the Revolution

miro13car   1 MW

1 MW
Posts: 1593
Joined: Mar 26 2007 1:30pm
Location: Calgary, Canada

Re: Rejected due to shipping "damage"

Post by miro13car » May 01 2018 1:09pm

damaged is damaged
shipping companies should be held responsible for ripped boxes, crashed boxes.
Common sight for example is wheel axle sticking out of the box - that's damage to me.
ultimately - how much shipping company can get away with?
right?

User avatar
Alan B   100 GW

100 GW
Posts: 7493
Joined: Sep 11 2010 7:43am
Location: San Francisco Bay Area, USA
Contact:

Re: Rejected due to shipping "damage"

Post by Alan B » May 01 2018 2:29pm

Have you ever tried to get a claim against a shipping company?

If the axle ate through to box then the sender did not pack it properly, according to the shipping company rules.

They generally tell you it is your fault for not packing it properly. They want it packed so it survives a six foot drop without damage, or whatever rule they decide that day. It is very difficult to collect unless they totally lose the shipment. Even then it is hard.

User avatar
eCue   10 kW

10 kW
Posts: 632
Joined: Nov 03 2017 5:14pm
Location: Vancouver Island , Canada

Re: Rejected due to shipping "damage"

Post by eCue » May 02 2018 9:28am

I tried to get a claim once but failed to be refunded when a sub woofer was damaged in shipping via FedEx.
The claim form I was send to fill was a poor photo copy type of form with impossibly small and faded print 12 pages of pretty much unintelligible words

It was a obviously a set up making it impossible to fill out exactly how they will accept it. I will never use FedEx again it happened 10 years ago.
Solar charge station on wheels join the Revolution

User avatar
Alan B   100 GW

100 GW
Posts: 7493
Joined: Sep 11 2010 7:43am
Location: San Francisco Bay Area, USA
Contact:

Re: Rejected due to shipping "damage"

Post by Alan B » May 05 2018 5:25am

I think they are all equivalent.

I knew a UPS guy who worked for awhile in the office that takes care of those claims. Their job is to find some reason to deny the insurance in all the forms and fine print. They almost never pay. I've had the same experience with UPS and USPS, never a payment for damage. They just waste your time until you give up.

One bike vendor I saw had huge boxes made for shipping bikes that say "LCD TV" clearly printed on the outside to reduce damage from poor handling.

Post Reply