I bought a 36V 10Ah rack-mount battery pack from (via) Amazon. https://www.amazon.co.uk/gp/product/B01NGUGEED
When it arrived properly packed and sealed, it turns out to be a dud.That is, there is 0 (zero) volts available at the output wires.
I've done the return thing, got a full refund, and due to problems getting a courier to carry the "faulty" battery pack back to Amazon, they have told me to take it to a recycler. I essentially have £200+ pounds of brand new samsung 18650 cells + plus case charger etc. sitting there unusable, but it offends me to scrap it. What do I do?
As the refund has been issued, I've looked inside (broken the seal voiding warranty) and I cannot see any obvious signs of broken wires or such from either end, which is what I expected to find as my understanding is that even if the cells themselves were old or worn out, I would expect to see some voltage at the output if everything was connected properly.
Internally, there are connectors at both ends that allow the end caps of the aluminium housing to be removed.
At one end this connector connects to a 4 prong slide-fit spade connector that mates to the fixed-to-the-bike part of the case which (I assume) contains the controller. There is no voltage at this connector.
At the other end the connector goes to an integral tail light and a press-to-check led power-remaining-gauge. I measure 8 volts here?
The cells themselves all look brand new and undamaged from what I can see, but the view is extremely limited as the cell mass is wrapped in (probably shrink wrapped) polythene and then wedged and/or glued inside the hollow extruded aluminium tube. I haven't attempted to remove it yet.
Advice?
Cheers, Buk.
When it arrived properly packed and sealed, it turns out to be a dud.That is, there is 0 (zero) volts available at the output wires.
I've done the return thing, got a full refund, and due to problems getting a courier to carry the "faulty" battery pack back to Amazon, they have told me to take it to a recycler. I essentially have £200+ pounds of brand new samsung 18650 cells + plus case charger etc. sitting there unusable, but it offends me to scrap it. What do I do?
As the refund has been issued, I've looked inside (broken the seal voiding warranty) and I cannot see any obvious signs of broken wires or such from either end, which is what I expected to find as my understanding is that even if the cells themselves were old or worn out, I would expect to see some voltage at the output if everything was connected properly.
Internally, there are connectors at both ends that allow the end caps of the aluminium housing to be removed.
At one end this connector connects to a 4 prong slide-fit spade connector that mates to the fixed-to-the-bike part of the case which (I assume) contains the controller. There is no voltage at this connector.
At the other end the connector goes to an integral tail light and a press-to-check led power-remaining-gauge. I measure 8 volts here?
The cells themselves all look brand new and undamaged from what I can see, but the view is extremely limited as the cell mass is wrapped in (probably shrink wrapped) polythene and then wedged and/or glued inside the hollow extruded aluminium tube. I haven't attempted to remove it yet.
Advice?
Cheers, Buk.