Yeah, its probably proprietary which means you have to buy Surface's battery. They got you by the balls and you gotta pay up.
There maybe some simple hacks that might be found online or Endless Sphere somewhere. Its probably a very simple hack. Do some interweb searching and ES searching and see what comes up, I am sure we would all be interested in seeing your search results as Surface seems to be a popular brand of proprietary ebike.
If there is no fix, you could just use Surface's motor, buy a new controller and a new battery and your good to go. What is the power rating of the motor? Is it a Banfang 8 fun? Which would be like what, 500-1kw, geared most likely. So yeah do that and get back to us.