PSWPOWER - DO NOT USE

Good or bad experience with a vendor? This is the place to discuss it. READ THE RULES BEFORE POSTING HERE!
Post Reply
lav180   1 mW

1 mW
Posts: 10
Joined: Apr 22 2021 6:17am

PSWPOWER - DO NOT USE

Post by lav180 » May 31 2021 7:26pm

I've posted before.

Long story short.

Ordered 48V battery and 48V Tongsheng motor

They sent a 36V motor

They finally admitted they sent the wrong motor

Settlement was I send motor back to UK address they / Ali Express supplied

I send motor back - Seller stated motor received.

NO MONEY refunded to my account

I tried to contact them through Ali Express but they BLOCKED me sending messages!

Ali Express think dispute is closed.

PSWPOWER are SCUM !!

User avatar
eee291   100 kW

100 kW
Posts: 1122
Joined: Nov 05 2015 4:35pm
Location: Austria, Burgenland

Re: PSWPOWER - DO NOT USE

Post by eee291 » Jun 03 2021 9:17am

Never seen Aliexpress themselves not siding with the customer.

justlooking808   1 mW

1 mW
Posts: 17
Joined: Sep 01 2021 7:05pm

Re: PSWPOWER - DO NOT USE

Post by justlooking808 » Sep 10 2021 5:51pm

disputes can be opened, used to be 90days after shipment received, but i think so long order is in your order history, should be able to. next time, if there is any issues, open a dispute right a way and have everything logged. that's what i do and i never have any issues except having to wait longer to finish my projects. :thumb:

here's how to do it: https://www.aliexpress.com/buyerprotect ... spute.html

most time's they side with the buyer, unless you buyer can't provide sufficient info. then your SOL :shock: .

Post Reply