CYC PHOTON

pxl666

1 kW
Joined
Aug 22, 2019
Messages
385
At least it exists, some of the others don't. The Photon is really good. The app will get fixed I'm sure.
okay , making changes to production line is expensive and takes time , making changes in code is nothing to compare . especially when you see free projects with ppl working for free and doing this in spare time ... and cyc is charging money , good money
 
Joined
Jul 21, 2022
Messages
194
Ordering a CYC Phantom is like ordering a car. Current wait time is 3 months.

Looking at state of older app for bac855 (wrong units, wrong labels etc) I Would not expect any fixes in new app.

Screenshot-2022-06-26-12-33-18-183-com-cyc-bacapplication.png


Simple 5 or 9 levels of assists in firmware is like a Rocket science for them.
 
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hindesite

100 W
Joined
Jul 16, 2019
Messages
154
Ordering a CYC Phantom is like ordering a car. Current wait time is 3 months.

Looking at state of older app for bac855 (wrong units, wrong labels etc) I Would not expect any fixes in new app.

Screenshot-2022-06-26-12-33-18-183-com-cyc-bacapplication.png


Simple 5 or 9 levels of assists in firmware is like a Rocket science for them.
Last error should be 12Nm/Volt, but where did the 12 come from?

If this hasn't been corrected on the Photon, this could explain the crazy human power levels it is displaying. No way am I ever going to be capable of the +200W the Photon shows :)
 
Joined
Jul 21, 2022
Messages
194
I did real life test.
I found flat bike lane and then I was checking human power at 20km/h , 25km/h , 30km/h.

According to Cycling Wattage Calculator my power levels should be around 75W for 20km/h,120W for 25km/h,200W for 30km/h. Values reported by cyc app were regardless of the speed always ~6 times too high.
 
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Mongo

100 W
Joined
Apr 20, 2022
Messages
171
Location
East Coast, U.S.A.
CYC Photon component update - a new 42T chainring has been announced, at $58 usd. This fleshes out the current chainring tooth count a little more, to 34t ($128), 38t ($58), 42t ($58), and 52t 50t ($93). All of the rings are now available for sale individually, along with a new lockring tool ($10).

The pricing range may be a good indicator for future replacement parts pricing, we'll see.
 
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Joined
Jul 21, 2022
Messages
194
Those prices do not have shipping cost and VAT+duty. So 42T will cost ~130 euro and 52T ~200 euro.

and also let's not forget about 3 months of wait time for spare part...
 
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Mongo

100 W
Joined
Apr 20, 2022
Messages
171
Location
East Coast, U.S.A.
Those prices do not have shipping cost and VAT+duty. So 42T will cost ~130 euro and 52T ~200 euro.

and also let's not forget about 3 months of wait time for spare part...
Sorry, I don't have VAT & duty costs here in the U.S., at least not as separate, distinct costs.

So, how much for say, the Lekkie 42T where you are (with VAT+duty+shipping)? Here it's $99 USD plus approx $15 shipping.

I'm just trying to give/get a sense of comparable pricing for motor kits and the related, OEM or aftermarket parts.
 
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Wapous

100 W
Joined
Oct 30, 2019
Messages
125
and 52t ($93)
There is a 50T chainring. Not 52T.

I am testing my two Photon motors actually. With a 50 T chainring.
What I can say now is WOW! What a nice kit.
I will come back with a complete review soon.
The CYC Application is a little bit confusing.
 
Joined
Jul 21, 2022
Messages
194
Sorry, I don't have VAT & duty costs here in the U.S., at least not as separate, distinct costs.

So, how much for say, the Lekkie 42T where you are (with VAT+duty+shipping)? Here it's $99 USD plus approx $15 shipping.

I'm just trying to give/get a sense of comparable pricing for motor kits and the related, OEM or aftermarket parts.
 

hindesite

100 W
Joined
Jul 16, 2019
Messages
154
CYC Photon component update - a new 42T chainring has been announced, at $58 usd. This fleshes out the current chainring tooth count a little more, to 34t ($128), 38t ($58), 42t ($58), and 52t 50t ($93). All of the rings are now available for sale individually, along with a new lockring tool ($10).

The pricing range may be a good indicator for future replacement parts pricing, we'll see.
All of the chainrings are listed as available from the parts store, sold with replacement covers, so not ideal as replacement parts where the cover probably won't be needed. At least CYC are giving options. Other prices (like $18 for the BSA/Pressfit adapters) seem reasonable, as is $10 for the lockring tool. Shipping might make that quite expensive so more local dealers are required.

I requested a replacement speed sensor magnet (missing from my kit) and I received it in under 2 weeks so CYC are quite responsive; they did ship almost immediately. Similarly, their shipping of a battery was quite quick, and far faster than I was expecting. Which makes me think there are delays due to production capacity, maybe that will improve with scale.

Interesting that CYC won't/can't sell to China, Hongkong or Macau.
 

lery2

1 µW
Joined
Jan 5, 2023
Messages
3
Hi All. I wanted to let you know that yesterday was the first time I tried CYC Photon. In short, for me it exceeds all expectations. We went for a few laps in Tihany (52 km), mountains, valleys, asphalt, dirt road, grass. With very steep climbs. The whole system provides an amazing experience. On flat terrain, you can reach a speed of 45-50 km/h either by rolling or using the throttle, all this with a 38T gear in the front, 11T in the rear. I think 60-65km/h can be easily reached with the 50T factory gear. The torque sensor is incredibly sensitive, it is possible to maneuver perfectly and sophisticatedly on steep dirt roads and through roots. We went up such steep dirt roads and asphalt roads without any problems that I didn't dare to dream about it. I also monitored the engine temperature, it stayed around 30 degrees on average, it went up to 40 degrees when under heavy load, on a very steep road or when using the throttle. That's a long way from 80 degrees. As far as I know, the engine would shut down above 80 degrees. So I think it can be loaded a lot. For me, 38T gears are the golden mean, I don't think I'd want to drive over 45km/h, it's already an experience, we passed factory bikes with Bosch or Panasonic motors as if they were standing still. It's seriously fun. This also ensures very good climbing ability even on the ground. Many times I didn't even use the two largest rear cogs, 37T and 46T. There is plenty of power and torque to pull you up in critical situations on steep dirt roads. With large rear gears, it is a dream to maneuver on a steep dirt road, between roots. We drove 52 km, approx. 20% capacity is still left from the battery (840wh battery). I think the system can do about 65 km in very demanding mountain and valley conditions, going up several peaks, sometimes even using the throttle. On flat terrain, I think it's probably 100km or more. I think this is absolutely one of the best engines on the market right now. Thanks
 

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Mongo

100 W
Joined
Apr 20, 2022
Messages
171
Location
East Coast, U.S.A.
Because IT is manufactured in Taiwan?
Interestingly their business correspondence address is in Hong Kong - I don't know where the manufacturing plant is, but I'm guessing nearby, if not in the same facility.

I was surprised to see their "won't ship to" list - it's pretty long (along with those @hindesite mentioned: China, Hongkong or Macau), and payment and shipping to and from Russia, Ukraine, Cuba, Iran, Sudan, Syria, North Korea, Myanmar, Yemen, and the Crimean Peninsula have been suspended.
 
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Mongo

100 W
Joined
Apr 20, 2022
Messages
171
Location
East Coast, U.S.A.
Hi All. I wanted to let you know that yesterday was the first time I tried CYC Photon. In short, for me it exceeds all expectations. We went for a few laps in Tihany (52 km), mountains, valleys, asphalt, dirt road, grass. With very steep climbs. The whole system provides an amazing experience. On flat terrain, you can reach a speed of 45-50 km/h either by rolling or using the throttle, all this with a 38T gear in the front, 11T in the rear. I think 60-65km/h can be easily reached with the 50T factory gear. The torque sensor is incredibly sensitive, it is possible to maneuver perfectly and sophisticatedly on steep dirt roads and through roots. We went up such steep dirt roads and asphalt roads without any problems that I didn't dare to dream about it. I also monitored the engine temperature, it stayed around 30 degrees on average, it went up to 40 degrees when under heavy load, on a very steep road or when using the throttle. That's a long way from 80 degrees. As far as I know, the engine would shut down above 80 degrees. So I think it can be loaded a lot. For me, 38T gears are the golden mean, I don't think I'd want to drive over 45km/h, it's already an experience, we passed factory bikes with Bosch or Panasonic motors as if they were standing still. It's seriously fun. This also ensures very good climbing ability even on the ground. Many times I didn't even use the two largest rear cogs, 37T and 46T. There is plenty of power and torque to pull you up in critical situations on steep dirt roads. With large rear gears, it is a dream to maneuver on a steep dirt road, between roots. We drove 52 km, approx. 20% capacity is still left from the battery (840wh battery). I think the system can do about 65 km in very demanding mountain and valley conditions, going up several peaks, sometimes even using the throttle. On flat terrain, I think it's probably 100km or more. I think this is absolutely one of the best engines on the market right now. Thanks
Thanks for the write-up - looks like a gorgeous area to ride, too.
 
Joined
Jul 21, 2022
Messages
194
Interestingly their business correspondence address is in Hong Kong - I don't know where the manufacturing plant is, but I'm guessing nearby, if not in the same facility.

I was surprised to see their "won't ship to" list - it's pretty long (along with those @hindesite mentioned: China, Hongkong or Macau), and payment and shipping to and from Russia, Ukraine, Cuba, Iran, Sudan, Syria, North Korea, Myanmar, Yemen, and the Crimean Peninsula have been suspended.
Imagine having your company in USA and not selling your product in USA. LOOOL.
Maybe controller or even whole unit is manufactured in Taiwan and china imposed sanctions on these products? Economic war against Taiwan is a fact.
 
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AZeBikeGuy

100 W
Joined
Sep 6, 2016
Messages
133
Location
Arizona
Imagine having your company in USA and not selling your product in USA. LOOOL.
Maybe controller or even whole unit is manufactured in Taiwan and china imposed sanctions on these products? Economic war against Taiwan is a fact.
One of the challenges shipping into china these days is that if American part suppliers find out you are shipping a product with their parts to china, especially to some blacklisted companies, they'll stop selling you parts.... don't ask how I know... very painful...
 

Mongo

100 W
Joined
Apr 20, 2022
Messages
171
Location
East Coast, U.S.A.
How long did you wait for your unit after payment?
Regarding U.S. shipments, the first one I purchased from a U.S. vendor, a preorder, took two months from order to delivery (Jan 4 to March 4). The second was a CYC-direct order I canceled (the project timeline moved out), and there was no shipping status update after five weeks (March 14 to April 22).

I also purchased two CYC displays, which came in quickly.
 
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Joined
Jul 21, 2022
Messages
194
Here in EU even resellers for example fasterbikes.eu do not have Photons in stock. This looks very alarming...
Perhaps I made a mistake purchasing X6 controller for my stealth gen1 from CYC . Maybe I should just buy a new ASI BAC855 instead (assuming that any ASI BAC855 works with CYC STEALTH gen1)
 

Wapous

100 W
Joined
Oct 30, 2019
Messages
125
I did suggest to the CYC technical service to add this text (here in yellow) for clarity. They are working on an update.
 

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hindesite

100 W
Joined
Jul 16, 2019
Messages
154
I did suggest to the CYC technical service to add this text (here in yellow) for clarity. They are working on an update.
They are probably so familiar with how their interface works that they've lost the perspective of the average user. I bet they aren't testing their app with new users as part of their development process. Adding text is only a patch, the interface itself should be more clear. Maybe both of those values should be labeled as 0-100% with the bar ramp or wedge shaped.

Isn't Ramp Time also a relative scale. ie not 0-10 units of time? So same comments apply there, too.

In any case I want both of mine to go to 11 :)
 
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