Good Evening
It is a few weeks now that I have read various posts on this forum, and now I feel I would like to say something. I am not upset, but I am disappointed in the way some people chose to do 'Business'
Well, i want to talk about Alien Power Systems (APS) and Alien Drive Systems (ADS). We are UK registered companies that pay tax, insurance, and other business related costs.
Richard (owner and director of ADS) is a mechanical engineer. He created the E-board ADS transmission kit. He has built many boards which require testing. Testing is carried out constantly with the kit, ADS and APS, single and dual to give our customers the best advise and options based on their requirements in terms of power, running time, hill climbing ability etc.
I'm Bruno and I am the owner and creator of APS (trade mark of Alien electronics LTD). With a background of electronic and business we do R&D and offer quality products to our customers after testing and after the items have passed CE regulations, due to the insurance and liability terms that they need to have to be covered. Good products are not cheap, cheap products are not good. Companies need to be insured and offer products that in case of injuries are totally bulletproof.
This is an extremely good forum full of many professional members. This has been created to give people information, suggestions and advise mainly for DIY electric projects. What I dislike about this forum is reading advice given by those who are actually not informed to do so. When I read posts/ 'advise' such as those saying that “APS-flier ESC's” are no good, in order to connect our company to flier electronics I have to laugh (the same people went on to purchase the same products from the manufacturer, sold on to make money and after the first issues occured gave up and stated that the products were no good). Is this the way to do business and promote your company, spending all your time on the forum critisising others and then finishing your post by advertising your own products for a chance to get a sale? Promoting your company should involve advertising, giving products to professional racers to show the quality of your products, paying for advertisements in newspapers and online, positive use of social media, but not talking disparagingly about competitors in order to to make money. This is sad gents.
We have over 800 products in stock, that are sent to customers by us from our warehouse. Before all products are sent out we test. They are not sent from elsewhere by Mr. X in exchange of a compensation. The profit we made last year we reinvested back in APS and ADS in order to invest in new products and developments for electronic items, CNC parts, engineering and designer costs. Like the APS remote control, that cost us lot's of money and time. The delay is justified by the fact that it is an electronic device that needs to be approved to be on the market. This is not a game to us, we sell items that need to be correctly installed, need to be covered by a warranty and need to be safe. Imagine a board with no control after you fall of in a public place at 30mph. This is not a game gents.
Flier electronics is a Chinese company that supply mainly ESC's, this is one of the many companies we buy custom made products from. Others include Surpass, Onbo power, GPR, FR electronics, Evtech, Indpower etc. We use various companies to ensure our requirements are exactly met. Of course we do not build the goods ourselves in the same way a car company does not make all the parts themselves. Have you ever heard about Bosh (electronic parts, ECU, calipers etc.), Magneti, Marelli (electronics), Valeo (lighting and parts), Hella (headlamp), Ate (brake system), Bose(sound system), etc etc etc. All companies supplying car manufacturer.
We are not reguarly on the forum because we spend our time developing and testing many kinds of products. The volume of the business has far increased our expectations (orders in the last 12 months including; RC, E-bike, E-board, Electric paraglinding, Human boat E-powered, Human multicopter E-powered etc. We do not need to be on the forum in order for our business to succeed; customer service is what makes us successful
Many customers come to us after spending lots of money on big brands and experiencing nothing but issues. They then go on to use APS products and are completely satisfied. Sometimes people are not satisfied but that is the nature of business. Any system can be good or fail, there are many aspects to consider and work on. Customers will buy where they are confident in doing so...
Thanks for reading this far and to those who have used APS and ADS.