Recent content by offgrid

Hi Ray, I installed new Photon today and was able to change wheel sizes and so changed and saved 26 inch which is my wheel. Also heard back from CYC on reset to factory from the SW102 display. So that's it for now. Also I can say if Golden say they have stock, then they do have stock! t

I ordered the 50t for the first installation and it was a little big for my Trek (frame size medium). It pushed the chain line outward too far, which would have necessitated a smaller rear cassette. I'm not really a speed demon, 28mph on the flat is just fine for me, so the 42t cog should be ok...

Update on Photons in stock: Golden Motor is shipping. Order placed on Saturday, Shipped Monday afternoon. Kit was 42T, Thumb throttle, Sw102 display, 175mm crank, no other options.

I just heard directly from CYC, and they passed along some troubleshooting info that is partly new to me, and may be of used to other Photon users. "Please check if your speed sensor is connected properly. The Bluetooth module is located in the speed sensor and so if it’s not plugged in on not...

Oh I figured the kit shipped in factory default mode from firmware. The battery voltage was wrong even though I ordered the kit and battery from same vendor. I can live with those defaults for a while to give some time for the app to settle. But I do have a feeling the bugs are in the...

Golden said they were in stock. I'll let you know when it ships! t

That was my very lame attempt at a joke, and then looking back I see it's just a selfish brag! Anyhoo, I'm pulling off the old to get ready for the new. Golden Motor said they were in stock, and the new Photon should be shipped this week. I've got a ride coming up I really really want the new...

I feel like I should have more than 10uW. I used to design inverters at Trace, Xantrex, Magnum and probably have 100's of MW of products in the field! Magnum Energy MS4048-20BL - Inverter Supply

Actually I have the same issue, in combination with all the other problems. When I first had the app work, I was able to change the value to 26 inch, my bike value, but now the app won't connect and the display also is stuck at 29. Can you not change the value in the app? Actually I have an...

yeah Ride Control is the only one I could find, and it's specified in the Photon how-to-build video on the CYC site. Personally, I prefer email tech support, because then I have all the documentation for the repair/return, whatever it is. And it doesn't have to be slow, but I notice a lot of...

Oh that is interesting. I have purchased from them before without issue, but it's been a while. I agree with you, it should be an instant RMA with a replacement on the way. That would help THEM determine what the defects are and how to prevent them in the future. And yeah, a reset to factory...

Thanks Raylo, I did try to delete and reinstall the app. Also disconnected the battery and disconnected the speed sensor and display. I checked the pins for still being straight, and then reconnected everything. The BT app will still not connect and now everything is not working on the motor...

Just powered up a new Photon and took a ride, and everything worked well. Then started up the app on my android phone and started to program stuff, and everything worked well. Except the display timed off, and the BT link disconnected and I get the ERROR 26 hall effect fault at start up on the...