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  1. T

    citybikesonline.com - ships partial order, drops the ball on the rest, bad communication

    I ordered 3 parts: cassette, derailleur, & shifter. After a few months wait & little communication, they finally shipped the cassette, but not the other parts. They charged the credit card for the cassette and the full shipping cost that was quoted for the whole order. The other parts never...
  2. T

    bikesomewhere.com & Northwest Bicycle accepted my order then treated the order as fraud without notice

    Bit of background: Instead of disclosing my email address to every shop I buy from, I use a spamgourmet.com forwarding address. When a shop starts to spam it's far more effective to cut off the TO address than filter on the FROM address. As an extra perk, when an email address is sold, leaked...
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