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  1. M

    Prodeco Phantom X first 40 miles

    So I got a notice on 11/2 that my Phantom x bike had shipped - finally ( ordered it in late June ). On the way to me it would seem. Tried to track the UPS tracking number that was provided but nothing. I figured the system just needed to be updated. Tracked it the next day - nothing. The...
  2. M

    Prodeco Phantom X first 40 miles

    I'm coming up on 5 months after the promissed ship date on my Phantom X and still no bike. Latest promise was absolutely will ship by 10/17. Today is 10/28 and nothing. Never seen such terrible customer service. Every two weeks they tell me it will be two more weeks.
  3. M

    Prodeco Phantom X first 40 miles

    @emerald_phoenix I will be getting the Phantom X2 which is basically equal to the original Phantom X - same motor and the same 12 amp battery. I don't think of it as an upgrade but with all the new models it's the same bike with a different name. They also have the 18amp model that has...
  4. M

    Prodeco Phantom X first 40 miles

    @Levy Today is 10/19. Still no shipment but I have been told it will be soon. I've been told that before soooo many times that I have very little faith. My spirit is broken. I was initially promissed shipment in mid-July. Guess I'll get it just in time to put it away for winter. Yea ! :x...
  5. M

    Prodeco Phantom X first 40 miles

    @nyctimd Champion actually charged my card back on 8/18 on one of the many times they told me the bike was shipping any day. It's 9/29 and still nothing has shipped. I agree with you the problem lies with Prodeco and I understand an occasional snafu. Every company has them, especially a...
  6. M

    Prodeco Phantom X first 40 miles

    @nyctimd I ordered two bikes on the same day (7/1/11), one from bikemania and one from champion electric. I guess I thought with two companies working on my order I'd at least get one bike and have a chance to see which one would deliver fastest. Both offered the same price $1,099 with free...
  7. M

    Prodeco Phantom X first 40 miles

    The people at Prodeco have really been terrible to deal with. I ordered two Phantom X's 7/1/11 and was promissed a ship date of 7/15/11. It's almost October and I still don't have the bike. First it was 7/15 then 8/1 then 8/15 then 9/1 then 9/15 and now 10/1. These people are LIARS. Don't...
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