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  1. I

    Issue, looking for help

    the controller is enclosed in a tight plastic enclosure on the frame for the seat. It's closed for water proof. Do NOT buy from this seller, he is not honest or trustworthy. https://www.fattirebikeparts.com/ Robert
  2. I

    Issue, looking for help

    Well the bike shop says the controller is overheating. Only problem now is the seller is not responding to them for replacement parts request even though the bike is still under the 90 day warranty, not even 30 days in. Ugh!
  3. I

    Issue, looking for help

    Thanks for all your suggestions, finally found what appears to be a highly qualified e bike shop service in Austin, took the bike their today. Electric Avenue Scooters
  4. I

    Issue, looking for help

    Thanks folks for continuing to try to help me. I have contacted both the seller in the US and Greenway for comment. At this time I have to say do not order anything from Xtreme Fat Tire bikes. The owner was helpful at first but when the two local bike shops could not find or fix the issue and...
  5. I

    Issue, looking for help

    The battery is not a Sony, but appears to be made by Greenway Battery. But I can not find it on their site. When I search for the product number nothing shows up on their site. Was trying to find a manual as I do not think the light status should show a red light when fully charged or balanced...
  6. I

    Issue, looking for help

    Well, as far as balancing I might be screwed. It appears to me that the charger stops after it "thinks" the battery is fully charged. At least the fan turns off and the charger is silent.
  7. I

    Issue, looking for help

    On a balanced battery? When I first charged the battery to "full" - before any use - green light on on the charger I tested the on battery level indicators. This model has I think five little bars that are either red or green as far as I can tell to indicate charge level. Regardless of how long...
  8. I

    Issue, looking for help

    Thanks. The battery has a power level check, that seems fine, also the Bafang shows full, but I have no idea how to check voltage. Perhaps one relevant issue is the battery can be pulled off it's mount without the key. But I can't see how that would be a issue, it is secure in it's mount and...
  9. I

    Issue, looking for help

    New to e bike's and I'm not an engineer. But here's my issue. I recently purchased an Xtreme fat tire bike. It worked great for the first 12 or so miles, and now it has what I would think would be a fairly easy problem to fix or at least to point to a possible solution. But the local bikes shops...
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