Ah that's cool, I haven't noticed this button before.
It makes more sense to double down on what we're strong at ( DIY ) than try to generalize and water down what we're good at.
I have very little experience with ebikes, I've spent about a cumulative total of 10 minutes actually riding them in my life.We don't know anything about the prebuilt specific bike, but we know a lot of things that are generally useful to ebikes.
General ebike troubleshooting is likely the level of support that we can offer for prebuilts, but I also feel that prebuilt rebuilds or prebuilt conversions fit within DIY, and could be a category. Not everyone sees the light on DIY right away and go the factory route as a starting point to ebiking. Makes sense, since DIY takes more effort for a non technical rider, and the rider may end up not liking ebiking anyway, The tuition is higher going that route, and while many will stick to their factory rides, a good portion of those riders begin to see the light and start their DIY journey from that starting point. Not to mention that there are fewer and fewer bikes out there that are suitable for DIY conversions.I think we should produce at least some troubleshooting guides to point to when the questions come. We don't know anything about the prebuilt specific bike, but we know a lot of things that are generally useful to ebikes.
General ebike troubleshooting is likely the level of support that we can offer for prebuilts, but I also feel that prebuilt rebuilds or prebuilt conversions fit within DIY, and could be a category. Not everyone sees the light on DIY right away and go the factory route as a starting point to ebiking. Makes sense, since DIY takes more effort for a non technical rider, and the rider may end up not liking ebiking anyway, The tuition is higher going that route, and while many will stick to their factory rides, a good portion of those riders begin to see the light and start their DIY journey from that starting point. Not to mention that there are fewer and fewer bikes out there that are suitable for DIY conversions.
I already have a lot of discussions with prebuilt owners while out riding, jthat are interested in DIY when they see me on mine anyway.