Hi everyone. I for one never wanted to write on endless-sphere. First I am not sure how long this post will be up, since we just found out the moderator of this page is our competitor and it is not being fair. All the good posts and great customer feedback is being erased, the moderator argues that those doing so are employees of Prodeco. That is FALSE!!. It also came to my attention that someone out there is maliciously spreading the rumor that we are going bankrupt, and when I try to post and tell the truth about it, the post is blocked and I cannot write anything on it. Prodeco is not going BANKRUPT!!!, to the contrary we just secure our new facility which allows us to go from an 18k square foot to 60k square foot facility.
Now, for those who dont know us, we have been doing electric bikes for 5 years, where in the last 2 1/2 years we have been building the bikes in Pompano Beach, FL. For those who dont believe us, here is a link. http://www.local10.com/news/More-people-buy-electric-bikes/-/1717324/14779394/-/4roihi/-/index.html, our local TV station stopped by and ran a piece on our company, on a dealer and on an end user.
Yes, there are problems we encounter with forecasting, although we expected our bikes to be a great success, we never anticipated right away to be able to sell over 150 bikes a day, we are turning orders away! Our expected delivery time is between 4-6 weeks. We would love to service everyone but we are getting there slowly but surely. Our expansion will allow us to pump more bikes daily. If you feel that you are not getting anywhere with your dealer, please let us know so we can service you better and we will find the perfect dealer for you.
As far as our dealers, we are trying to police them better, but we cannot control their business practices. We do not encourage anyone to take payment before they have the bikes, with that being said we had to close a few accounts that were promising and charging customers months in advanced, creating a royal mess, and adding fuel to a fire created only by the competition.
We at Prodeco are strong advocates of freedom of speech, and actually enjoy everyone's comments even when some are not as nice, it actually helps us better our company and our product; what I will not allow to happen and will do whatever I can to stop those making stories up, that affect us negatively, we are currently employing 45 people, that depend on their income to live, and I will take exception to those that try to harm this awesome business. We are here to change the way this industry runs and work extremely hard to bring the best electric bike someone can buy at a REAL price.
Thank you and hope this helps!