nutnspecial
10 MW
I would never deny Artur spent reasonable time, but would argue the method and service were less than optimal. Some interesting details and discrepancies. If it were me, like I said I'd seek to optimize things for my own protection, as well as the customers' and industry. Always room for improvement, and attempt to keep or even build face in the meantime.
With what's been supplied here, if I was the buyer I'd be hesitant to spend MORE, discount or not.
If vector could appreciate the buyer's side of this situation, and recognize some of their own potential shortcomings, they might offer at minimum the '1/2 off' as a direct refund, or send parts free of charge. Can we put a price on 'face'?
If I wanted the frame back (honestly, why? it's not worth it to reuse in any professional business sense), I'd arrange to pay for it's shipping and handling if owner was agreeable.
With what's been supplied here, if I was the buyer I'd be hesitant to spend MORE, discount or not.
If vector could appreciate the buyer's side of this situation, and recognize some of their own potential shortcomings, they might offer at minimum the '1/2 off' as a direct refund, or send parts free of charge. Can we put a price on 'face'?
If I wanted the frame back (honestly, why? it's not worth it to reuse in any professional business sense), I'd arrange to pay for it's shipping and handling if owner was agreeable.