Recent content by Olek.x

Unfortunately it's only those who had problems that published reviews so far but some distributors who have tested have given us positive feedback. One of the best known is due to publish their review and thoughts soon. Anyone who has had a problem will get a replacement

Its ok. At least he has the experience to flash the new firmware. In the meantime.hes using the 01 and seems to be enjoying it

Theres a bug that seems to have affected about 1% of motors. Its already fixed and a firmware update on its way to those who developed the issue

Has he definitely put the torque sensor on sensitive? And turned the PAS time down? There have been a number of revisions since that first batch was sold around 6 months ago. So physical changes have been made Since we started selling the new motors out of the hundreds either sold or sent to...

Can you set keep time to 200ms please

I think there is something wrong with your motor as ours is most definitely more powerful, you seem to have an intermittent fault. I thinking you should continue with the replacement process

there's a video already uploaded to YouTube. It shows how to access advanced settings. Anyone with issues with the torque sensor should first check its both switched on and safe mode is switched off (these are different menu's) By default from the factory the motor is currently coming with safe...

As mentioned, all motors have been shipped with the torque sensor set to safe mode. I will upload a video on how to switch this off.

We don't sell motors to pswpower Psw power don't have 48v motors. They can only be bought directly from us at the moment

I think your torque sensor has been set to safe mode out of the factory. We will need to send you instructions on how to switch it from safe to sensitive Thanks. Alex

Hi im Alex from Toseven We are indeed at eurobike and the team from china left monday, i guess your mail went directly to those staff. i have just this moment opened my laptop and seen this. Can you please send me a PM and we will find out what the problem is, each motor has been getting...

Above its implied the motors are a done deal and that's it.. and in their current form yes.. we are launching as they are described. However that definitely doesn't mean we won't be open to launching more powerful versions or adding more features at a later date, I think we need to be logical...

Im trying to answer questions when and where i feel i can. I recognise i haven't answered all and i hope to get round to them all in time I think we give most of information the majority would need to make a purchase. However i do recognise that on forum's like this users are often...

They got motors from us and some of those got shipped to Germany. Those are the ones now on sale in Germany. Currently we are setting up distribution in each region but it won't happen overnight. We are looking for the right partners to work with. Until then we are setting up our own...

Questions regarding what?