Stephan Linn
New here
I am working on a client's SMLRO Ebike (https://smlrobikes.com/product/s11.html). The bike will not run with a fully charged battery( 54 V ). I unfolded it and connected it to a power supply set at 48V and it ran. Through a very scientific method of slowly increasing the voltage, it cut out at 52 V. I then had a look at the controller P-settings but no setting was near 52 V. The manual only describes unboxing and operation, and the company does not respond with requests for tech support. In fact they refer one to the "dealer or distributor", which is a dodge, since it was bought from Amazon.
Anyone know what is happening? Is the max voltage programmable? Perhaps a bad resistor?
Anyone know what is happening? Is the max voltage programmable? Perhaps a bad resistor?


