Thanks for weighing in. Here's my situation: I have two eBikes, both 36v. The original batteries finally gave out last fall, so I purchased two others, and kept them charged over the winter (I live in NY, and don't ride in the winter). Neither battery performed well when I started using them this spring. On both bikes, they would suddenly go from a Full charge to an Empty charge after riding less than a couple of miles. Several times we got caught too far from home to ride them up the steep hills where we live by purely peddling, so we turned the switches on and off trying to get enough juice to get us home, as this would give us a temporary charge before suddenly going dead again. I later read in the manual that doing this could have damage the controller.
A couple of weeks ago I purchased two of the three-battery workarounds sold by NYCEWheels, designed specifically as EVG substitutes. (I can't say enough good things about the guys there - they were really helpful.) I charged one of the workarounds, wired it up, and hooked it up to one of the bikes. It worked great. So I took it off that bike and moved it to the other bike. When I plugged in the third battery with the Anderson connector wires, it sparked and melted the two Anderson plugs together. I immediately called NYCEwheels and asked them if they knew why this happened on one bike, but not the other. One of the possible reasons they mentioned was that the controller on the "bad" bike might be damaged, but it might also have been that I hovered the two Anderson connectors over each other, taking too long to plug them in - may have arced or something. So I took a chance, and took the Anderson plug wires from the other workaround kit I hadn't charged up yet, swapped out the wires with the melted ones, and tried plugging the battery into the questionable bike a second time. When I did that, a loud spark sounded inside the bike and smoke came pouring out of the center cavity where the controller sits.
I'm hoping to find an original, working controller so that I replace the bad one, and keep all the control switches, bells and whistles working as designed. Plus, although I'm comfortable doing basic wiring - even soldering - I'm not knowledgeable of bike electronics, and didn't want to get in over my head with having to modify a controller that wasn't manufactured for this bike.
Thanks again for all advice and assistance - much appreciated. This is my first time on this forum, and so far everyone's been cool.
Mike