Member here harassing me after sale

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AmpEater

10 W
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Mar 19, 2008
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I'm looking for advice on how to handle a member here, RallySTX, who as of this morning seems to be using paypals claim process to screw me out of $200 and/or a 9c 9x6 hub w 3" chopper tire and cassette.

Started out normal enough, paid late the 4th (Friday)
5th - no communication
6th - no communication
7th - no communication (hub shipped)
8th - 1am - PM wants tracking info (never requested before)
- 2am - email wants tracking info
- 10am - PM threatens me with legal action (because no response in middle of night!?), "considers me in default"
- 11am - files paypal dispute
"James you have refused to reply to multiple requests for information regarding the shipment of the 9 Continent 20 inch rear wheel combo. You were paid in full. You have had ample oportunity to reply. I want my money back.."

Is it just me, or is this completely ridiculous? File a claim after multiple midnight messages? 10 hours elapsed?

I'm livid, probably because I'm still coming down off an awesome ebike adrenaline pump, and partially because Ive been screwed out of over $2000 through that bullshit paypal "service". So I default to your judgment, ES, shenanigans? Or understandable impatience?

Why can't we all just be friends
 
Whoa.

Standard practice is to give 3 full business days for a response from any seller.

Sending them in the middle of the night and then threatening someone in the morning is absurd. RallySTX is going to feel like a jack-ass when his package arrives at his door.

Ampeater is a known good seller (and good guy) that I can personally vouch for.
 
Thanks Luke.

Now I have a negative paypal balance :( so much for quick cash

I could just PM the dude his tracking info, but damn, I shouldn't have to deal with this
 
"Ample opportunity.." seems unreasonable to give only hours to reply. Hopefully he was just having a bad day and isn't trying to screw you.
 
This is why PAYPAL SUCKS!

Unless I now satisfy their computerized system with whatever info it wants I loose both my hub motor AND $200. It is heavily weighted towards the buyer. All the seller has to do is loose a piece of paper, enter the wrong tracking number, etc and the buyer gets a freebie

Sigh
 
AmpEater said:
I'm looking for advice on how to handle a member here, RallySTX, who as of this morning seems to be using paypals claim process to screw me out of $200 and/or a 9c 9x6 hub w 3" chopper tire and cassette.

Started out normal enough, paid late the 4th (Friday)
5th - no communication
6th - no communication
7th - no communication (hub shipped)
8th - 1am - PM wants tracking info (never requested before)
- 2am - email wants tracking info
- 10am - PM threatens me with legal action (because no response in middle of night!?), "considers me in default"
- 11am - files paypal dispute
"James you have refused to reply to multiple requests for information regarding the shipment of the 9 Continent 20 inch rear wheel combo. You were paid in full. You have had ample oportunity to reply. I want my money back.."

Is it just me, or is this completely ridiculous? File a claim after multiple midnight messages? 10 hours elapsed?

I'm livid, probably because I'm still coming down off an awesome ebike adrenaline pump, and partially because Ive been screwed out of over $2000 through that bullshit paypal "service". So I default to your judgment, ES, shenanigans? Or understandable impatience?

Why can't we all just be friends
Click to expand...

Gosh, I'm amazed because he certainly expressed thanks in the following thread for a hub he apparently received from another vender a few hours before he emailed you ... http://endless-sphere.com/forums/viewtopic.php?f=31&t=24515&start=150#p361901

Gary
 
"Gosh, I'm amazed because he certainly expressed thanks in the following thread for a hub he apparently received from another vender a few hours before he emailed you ... http://endless-sphere.com/forums/viewtopic.php?f=31&t=24515&start=150#p361901"

Yeah, exactly. Were both longtime members here, 100+ posts, I don't get what set this all off. What did I do differently? Non-instant communication is all it takes?

"New Item Not Received Dispute: Case #PP-001-211-xxx-xxx"
 
I don't apreciate being threatened via email. Expecting someone to respond within ten minutes via email is rediculous. They can bounce arround in the system for days. Also, the reciever may not even be near their machine for any length of time. You however, were on ES this morning and ignored a PM I sent you earlier. You waited until a Paypal Dispute was raised before you even replied to two requests posted days apart for proof of shipment. And now, instead of working with me directly, you choose to slander my name! Well you can rest assured about one thing, you and I will never get along! You still have no proof that anything was sent. You hide your name and general location even when doing business with people. The only reason I know your name at all, is because Paypal shows it to buyers. The only reason I believe you are fron the New York area is because of your assertion of the usage on the wheel. You show no proof that a wheel even exists. I trusted you enough to send you money because you wanted to buy a Emotorcycle. You dropped the ball at every step. Now, I just don't trust you at all, especially after your little threat. Bring it on son. Unlike you, I have the truth on my side. I can prove I paid you, and that you returned my generosity with slander. Have a nice day!
Brian L
 
Let me tell you about the other side of the coin.

When you ship something and don't send a tracking number, people get nervous. I did when a certain vendor on here didn't say anything 4 days after i sent him money. I figured i had been taken and the emotional rollercoaster started. Only after asking, then did i get a tracking number a day later.

Like an e-commerce site, you need to let your customer know exactly what is going on as soon as possible. It should be common practice to provide a tracking number as soon as the item is shipped.

It could be something in your online demeanor that makes him think that he was ripped off. In reality, these kind of situations can be prevented with communication that is both prompt and thorough.
 
It looks to me as if there's been a fair bit of jumping to conclusions here, and both sides look to have got it a bit wrong. There can be loads of reasons for people not responding instantly. For example, I check ES over breakfast, but have, at most, 30 mins to answer any PMs, reply to posts etc. I probably don't answer more than 30% of PMs at a time, if that, just because of time constraints.

Add in time zone differences etc and I'd never expect a response faster than maybe 24 to 48 hours after sending a message, maybe longer if it was someone I knew had a good reputation.

PayPal can be a right pain. Starting a dispute is really a last resort - after all you have 6 weeks in which to lodge a claim, so why jump the gun? Surely allowing a week or two for a seller to respond makes far more sense, doesn't it? I mean, if you bought something from a Chinese vendor over the last week they probably aren't going to even read your emails until the middle of next week, so you'd make allowances, right?

Similarly, broadcasting a problem on ES, rather than settling it privately, doesn't help to reach a resolution. This whole dispute seems to have been blown up out of all proportion because of impatience (on both sides). Get together and resolve this offline, guys and please, only bring it back here in a week or two if it isn't resolved,

Jeremy
 
The reality of the situation is that I've been ripped off through this exact same situation, like, word for word play by play, so I want it public, if even just to shame paypal in a google searchable way.

You people have obviously never been messed with through paypal

neptronix said:
Let me tell you about the other side of the coin.

It could be something in your online demeanor that makes him think that he was ripped off. In reality, these kind of situations can be prevented with communication that is both prompt and thorough.
Click to expand...
Youre right, I should have been checking my PMs at 2am :D

That being said, RallySTX did me wrong, and I did RallySTX wrong by using his name in the title of the thread and asserting he may be intentionally defrauding me before that was absolutely clear (I don't currently think this is the case). For that I apologize.

Edit - RallySTX doesn't seem to believe that the hub motor in question even exists, so here is a picture of it getting packed up. I learned last time I got screwed to document everything. You'd think he would have just asked for tracking info before freaking out about not getting it...I make a point to get it for certain people all the time
 
I want you guys to read a direct quote.

"Expecting someone to respond within ten minutes via email is rediculous. They can bounce arround in the system for days. Also, the reciever may not even be near their machine for any length of time."

This is written by the person who currently has my paypal account access suspended because I didn't answer between 1am and 11am in a single day.

I hope you can appreciate that as much as I do :evil: :twisted: :roll: :? :eek: :shock: :D :mrgreen: :mrgreen:
 
I don't think that anyone's disagreeing about the "sledgehammer to crack a nut" approach of starting a PayPal dispute so ridiculously prematurely, it smacks of someone who has no inkling of just how much pain and grief this causes and is a crazy over-reaction.

I've had one occasion to start a PayPal dispute, and that was after a seller failed to communicate for 5 weeks (including over the Christmas break). Even then I waited until the day before the deadline before making the claim, to give the seller every opportunity to respond. PayPal made good my loss inside a week and the seller never did get in touch, so I'm happy I did the right thing.

In this case, irreparably harming someone's means of trading for failing to respond within a few hours, causing them loss that's way, way greater than the value of the goods, isn't just stupid, it's totally disproportionate.

Is there a way that you two guys can resolve this? will PayPal withdraw the dispute action if you do resolve it and RallySTX agrees? If so, then I suggest this is far and away the best course of action to take.

Jeremy
 
Jeremy Harris said:
In this case, irreparably harming someone's means of trading for failing to respond within a few hours, causing them loss that's way, way greater than the value of the goods, isn't just stupid, it's totally disproportionate.

Is there a way that you two guys can resolve this? will PayPal withdraw the dispute action if you do resolve it and RallySTX agrees? If so, then I suggest this is far and away the best course of action to take.

Jeremy
Click to expand...

You, sir, are obviously a man of wisdom :D

Thanks for letting me vent guys, I don't normally resort to that :evil:

I don't think it will be resolved until he receives the hub, and because it's UPS ground /roads shut down due to Mondays ice storm :( it could be a week, or at least another two days. But eventually paypal will get the info they need, I'll get my account back, he'll get his hub....and everybody will be happy, eventually


Once resolved I'll probably ask the mods to delete the thread or change the title or something.
 
We are a good board with good people. Resolving this well and with honor as you two are is a good thing! I am assuming the tracking numbers have been shared. If it is UPS or FedX that will allow progress reports on a near daily basis; if USPS not so much.

I tend to always put the recipients email in when I prepare the shipping label on line. That way they get an email directly from UPS or USPS that the "product is on it's way." Helps to alleviate the worry factor that sometimes escalates.

I agree that it would be good to have the thread deleted when the wheel arrives, and for you guys to hoist an e-beer in celebration that you solved the problem without the usual rash of "f" bombs seen on the web. :wink:

All the best,
The ol' guy...

PS: I think you can edit the title yourself. If not PM a mod, I'm sure they will help.
 
I can vouch for UPS being rather crappy lately. An item just showed up today that was sent two weeks ago. Various weather delays and days of no activity showing in the online shipping report.

As far as ES PM's go... I have had a few instances of being unable to access the PM screens for extended periods of time... I think it may be due to a browser (Safari) cache issue.
 
You should be able to go and edit your first post and change the title.
 
Sounds to me like both sides overreacted, tbh. Hopefully it will be worked out peacefully now that tempers are cooling.

RallySTX said:
You however, were on ES this morning and ignored a PM I sent you earlier.
Click to expand...
As a side note.. I'm assuming this means that his account showed as logged in? I don't know about the specific situation, but this doesn't necessarily mean anything. I leave my account logged in 24/7 on my computer at home...doesn't mean I'm watching even a small part of that time. Not trying to take sides, just an observation.
 
Not to mention, sometimes I don't even notice when I have a new message on a forum.. You can't assume somebody is ignoring your PM just because it says they logged in.
 
Oh the irony. You threatened me with legal action, and made up reply timeframes. I'm having fun with you because I'm mad, and the alternative is name calling and whatever. I'm trying satire.


I have pictures of your hub being packed (I've been scamed through paypal before, know the drill, have 200+ eBay feedback under the name 240zev), I will post them to the thread. I will also make your paypal claim go away, I just need to wait for this ups tracking nonsense to resolve itself first. In time. It just means I can't buy the motorcycle I was trying to hurredly afford.


I sent you a pm about 5 minutes ago with no response, if I don't get a reply to this email in 10 minutes I'm going to consider you in violation of our agreement and take further action

Two messages from Ampeater. That's not how I would do it. Nice guy.
Brian L.
 
RallySTX said:
I sent you a pm about 5 minutes ago with no response, if I don't get a reply to this email in 10 minutes I'm going to consider you in violation of our agreement and take further action
Click to expand...
... -_^ ...
 
x88x said:
RallySTX said:
I sent you a pm about 5 minutes ago with no response, if I don't get a reply to this email in 10 minutes I'm going to consider you in violation of our agreement and take further action
Click to expand...
... -_^ ...
Click to expand...

I guess some folks find it hard to understand that email or PMs on the internet aren't instant and aren't like making a 'phone call. Maybe the fact that they may not be received or read by the recipient for hours or even a day or two is being ignored here. Personally I tend to treat email like snail mail letters, and assume that I may get a response after around a week.

Jeremy
 
I think what STX is saying is that ampeater PM'd him those two messages. STX is not saying those things himself.

Any who, hopefully the stuff will show up and all this drama will get resolved soon.
 
That's right Ice, and I only started a dispute with Paypal to get him to answer an inquiry. A dispute can be ended just as quickly. I didn't know who he is, or what his intentions are. Funny thing now in, I just got a notice from Paypal with another tracking number. Now there are two packages coming? Now what? My guess is another hubbie, but why, I'm not in the business of making UPS rich. And to James, if you expect me to pay for two, you should know I will need time to put the money together. I live on a limited income. I don't get it though, what would be wrong with the first one. I don't even have a battery pack to test it with yet! Now that's gonna be pushed back, if I have to buy another 9C. No emails or PMs, and I'm not interested in argueing with anybody. An extra hubbie is an insurance policy to me. I'll pay the asking price quoted by James, if that's what he sent. If that's the case, I'll send $100 each month, starting March third. That's my next payday. Cheers.
Brian L.
P.S. I decided to send an email with this script to James. I just hope I get a reasonably nice reply soon.
 
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