Because he said:marty said:It is 0. Why am I doing a exercise to change it?
I read it as him not wanting it to be 0.type in:
lanacfg showlanapaths <enter>
this will display all adapters and their lana numbers
if you see one with 0 then you will need to change it to another number that is not being used lets use 9 for an exaple.
do this by typing in:
lanacfg setlananumber 0 9 <enter>
All the other network adapters should have different LANA numbers.Set Lananumber to 0 of the aloha network adapter using lanacfg
My memory of cables has become a tangled mess. Printer serial cable looks like this:marty said:Update - Touch terminal and printer are bolted to cash drawer. Played with Floreant POS software. Seems primitive. Windows are too big for my small 800x600 touch screen. Receipt printer and cash drawer not working.
Did a 2nd clean install of Windows XP and installed all the drivers as per instructions in Operating System Installation Guide - SurePOS 500 Model 514
Receipt printer is not working. IBM part number 16K8537. Internet searches take me to IBM SureMark 4610
Back of computer looks like this.
4951-514 rear.jpg
Printer has two cables, 24V power the red one, and a serial cable, I chose serial A.
Cash drawer has a cable that looks like this:
cash drawer cable.jpg
I chose 3A for cash drawer cable
Got Windows XP running with no POS software and I am pulling my hair out trying to get the printer to print. Here is a link to:
SureMark Printers Hardware Service Manual
Open printer top cover. Press and hold the paper feed button for 5 seconds. The LED indicator will make one quick flash, accompanied by a beep, followed by a pause. Close the top cover. Prints customer receipt test OK.
Windows XP does not seem to find and install this printer. Install this printer driver.
Windows 32 bit http://www-01.ibm.com/support/docview.wss?uid=pos1R4000123
Printer driver installs no problem. Looks like the computer is not seeing the printer? Cables look OK and are all plugged in. Please see printer Offline image.
4610 Offline.jpg
Find this chart in the Operating System Installation Guide - SurePOS 500 Model 514
ports1.jpg
port2.jpg
My guess is that printer is COM1
Add Toshiba Port.jpg
Tried different COM1 port settings.
COM1 Properties.jpg
Even tried following the instructions in the driver text file.
bits per second = Baud Rate set on the printer using dip switch at the bottom of the printer. For example 9600, 19200
Data bits = 8
Parity = None
Stop bits = 1
Flow Control = Hardware (if Printer dip switch set to DTR/DSR)
XonXoff (if Printer dip switch set to XonXoff)
Did not touch printer dip switches. They are set to default values. 4 dip switches. All off except 3 is on.
Wondering if something is not right with BIOS settings? I did not change anything. Did Load Optimized Defaults. Please see some pictures of the BOIS.
BIOS Setup.jpg
Standard CMOS Features.jpg
Note model number 4851-514 sticker on computer reads 4951-514 that's close.
Integrated Peripherals.jpg
Seial Port A IO.jpg
Serial Port A IRQ.jpg
When trying to print a text document or test from the Control Panel > Printers and Faxes > Toshiba 4610 > Properties > Print Test Page. Receipt printer no print![]()
failed to print.jpg
Sorry about the bad photography.
"Memory Key Package. Fun diagnostics software."marty said:Senior Software Engineer at Toshiba came through. No lawyers needed. He put 3 files in some cloud. Downloaded all 3. Two of them download failed. Got the Memory Key Package. Fun diagnostics software. Boots and runs off of a thumb drive. Able to test the MSR, that is the credit card swiper Magnetic Stripe Reader and the cash drawer. Diagnostics software will not find the printer.
Put this file into the diagnostic thumb drive.
IBM 4610 SureMark Printer, Microcode files for Firmware Update
Not sure if it was needed?
Printer is IBM 4610-TF6 Cleaned the print head with alcohol and it now prints beautiful test...... Open printer top cover. Press and hold the paper feed button for 5 seconds. The LED indicator will make one quick flash, accompanied by a beep, followed by a pause. Close the top cover. Prints customer receipt test.
After playing with the [TOSHIBA Diagnostics for POS Systems and Peripherals] Printer paper feed button behavior has changed. It used to spit out paper fast. Now it goes in spurts. Not a problem just a change. I suspect printer firmware was updated. Also at random times when attempting to get printer to print it will spit out a small amount of paper with no text.
Long story short. Computer is not seeing printer.
Marty notes from [TOSHIBA Diagnostics for POS Systems and Peripherals] experiment.
Cash drawer = COM D
MSR = COM F