twyfordbridge
1 mW
Hi again,
I posted the "Can you help a clueless newbie please" a few days back and although I think my problem has been resolved (thanks to you), faulty battery, I still have some deep fears.
Before I ordered the kit I emailed the company some questions. I have pastd the relevant ones below together with their response, but after reading 'Gardeners' reply on my initial posting (he has the same kit as me from the same supplier) I am concerned. Gardener says "the corner of the plastic battery casing melted" and suggests "Dont leave it unattended whilst charging" - Does this sound like a safe system? - Personally, I didnt buy this kit to have to sit watching the battery charging with a fire extinguisher in hand. The charger states "For indoor use only".
Gardeners melted battery case sounds like a bit of a near miss.
(Paul-Did you inform EBS of this, if so what did they say or do?)
Below is the corres between the supplier and myself:
5) In your 'Buying advice' pages you spoke about the dangers of some batteries exploding/catching fire etc when they don't have a decent battery management system and of possible cell failure. Are the batteries you supply protected against such problems?
Yes. definitely. They have 5 safety control circuits.
6) Is there a guarantee with the motor and the battery ?
Yes 1 year all parts manufacturers warranty, battery 6 months which is standard for the industry.
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I just wonder whether you would have concerns. Are there safety regulations regarding their sale/use in Uk. Although the battery charger itself shows the EC safety mark, there is no markings on the battery itself and I am told by the supplier that the Battery Management System is built into the enclosed battery. No special warnings came with the kit regarding charging, so if I charged it indoors (charger is "Indoor Use Only") and two hours later found my kitchen on-fire, who would be responsible?
Richard.
I posted the "Can you help a clueless newbie please" a few days back and although I think my problem has been resolved (thanks to you), faulty battery, I still have some deep fears.
Before I ordered the kit I emailed the company some questions. I have pastd the relevant ones below together with their response, but after reading 'Gardeners' reply on my initial posting (he has the same kit as me from the same supplier) I am concerned. Gardener says "the corner of the plastic battery casing melted" and suggests "Dont leave it unattended whilst charging" - Does this sound like a safe system? - Personally, I didnt buy this kit to have to sit watching the battery charging with a fire extinguisher in hand. The charger states "For indoor use only".
Gardeners melted battery case sounds like a bit of a near miss.
(Paul-Did you inform EBS of this, if so what did they say or do?)
Below is the corres between the supplier and myself:
5) In your 'Buying advice' pages you spoke about the dangers of some batteries exploding/catching fire etc when they don't have a decent battery management system and of possible cell failure. Are the batteries you supply protected against such problems?
Yes. definitely. They have 5 safety control circuits.
6) Is there a guarantee with the motor and the battery ?
Yes 1 year all parts manufacturers warranty, battery 6 months which is standard for the industry.
---------------------------------------------------------------------------------
I just wonder whether you would have concerns. Are there safety regulations regarding their sale/use in Uk. Although the battery charger itself shows the EC safety mark, there is no markings on the battery itself and I am told by the supplier that the Battery Management System is built into the enclosed battery. No special warnings came with the kit regarding charging, so if I charged it indoors (charger is "Indoor Use Only") and two hours later found my kitchen on-fire, who would be responsible?
Richard.