I recommend you open the battery and look for the bms pcb. There will be a multi pin plug (balance plug) that connects to that bms (11 cables, possibly more). Disconnect that plug and it will prevent the battery from being discharged any more.
Now check the dc voltages on the adjacent pins on the balance plug (likely 3v or less). If the voltage on any of the cell groups are 2.5v or higher, they are not damaged, if much lower than this, the cells could be damaged somewhat, or maybe not. This is assuming the cells are not lifepo4, in which case the voltages could be lower. If you tell us the charger voltage, that wil give us a good idea of the cell type the battert is built from. It will be either 42.0v, or it might be a bit higher if it is lifepo4. Maybe take a clear pic of the bms and people will have a better idea of what you have and direct you on how to best proceed.