Hi All,
Been a bit busy lately and so not had time to jump on. Had this posted to me for comment.
First Zilla, sorry about your attempt to launch into space. Although I am confused how you would shoot foward when rear wheel locked up
The problem I will discuss below was only on about 20-30 kits as once it was idenitfied it was rectified very qucikly.
The problem is that a spacer was used (to accomodate different BB). This spacer was aluminimum. I am only 173, 52 year old guy, so forces I apply did not show that over time with more force the ring could actually compress and bite into the face of the freewheel. The result of this was that when the motor was used, without pedalling the potential existed for the ring to open the bearing ring; WHOOPS.
This resulted in bearings dropping into freewheel ratches and locking bearing. This was rectified very quickly by replacing ring with stainless steel version. Since then the problem has not occurred.
As a result of this I also set up some extreme test rigs. One consists of 500W motor with a spooled length of heavy duty chain. The motor is operated at full throttle and has about 1m of chain to take up slack before being slammed to a stop when chain slack is gone.
Also using hydraulic ram on pedals now.
All I can say, with shame, was that it was a design error that slipped through. It highlights the potential of what can happen with ANY system. I would like to highlight though that it was rectified immediately and we continue to review our prodcust for areas of improvement.
With regard to Anthony dropping NZ distribution; Anthony was finding it 'easier' to sell hub systems as they are still more ell known to public and the eLation needed education to go with it, an overhead. Quoting Andrew when we discussed this matter "I only want to sell electric bikes". Anthony has sent emails to his clients explaining the move and signed off by stating that the eLation was still the best system on the market!!!!!
I agreed to cancel our agreement in light of this and was also slightly relieved. Anthony was doing a great job, but I have been having trouble getting enough stock to satisfy my direct market.
Those not in Australia who have contacted me for purchases will be aware I have stated I am not selling outside of Australasia at present, so 'dropping' NZ actually helps me a bit.
Hope that helps squash rumors.
With regard to stock numbers; I have been growing the business using only my funds to date. I did this to be sure the product was right and to be sure it was viable. I have been approached by a number of investors (including an offer to be brought out by competition). To date I have not accepted this help as I was not sure still about market.
I am now convinced the product is here to stay and along with some further advancements planned, new products and ideas, I feel eLation will grow rapidly next year. To this end I have now been searching for funding to allow the expansion.
So stay tuned. Finally, anyone that has questions that arise on here if you could email to me also I will be able to assist publcily as I am not lurking on here as much as I used to
Cheers
Allan
http://www.elationebikes.com.au