quadfather
1 W
Hello everyone! you must all already know this but i just had to write something on here!
What amazing customer service from em3ev!!!
I have placed 2 orders with them over the last month. (very small orders) on my most recent order i purchased a dnm 11tooth rear cassette. paid and forgot about it.
The next day i found a dnm 750lbs spring that i wanted ($10) so i emailed them hoping my order hadn't left yet, as i would like to add the spring to the order.
The day after i received an email telling me they already added the spring to my order and have sent it! i hadn't even paid for it yet!
So nice to receive service like this. what amazing customer service, and trust that i will pay the extra $10.
I know its only $10 but i'm blown away! shipping is expensive, not there fault as there all the way in china and i'm in the uk. saved me money and time.
GREAT!
Big shout out to Paul and Moon at em3ev!!! and THANKYOU!
What amazing customer service from em3ev!!!
I have placed 2 orders with them over the last month. (very small orders) on my most recent order i purchased a dnm 11tooth rear cassette. paid and forgot about it.
The next day i found a dnm 750lbs spring that i wanted ($10) so i emailed them hoping my order hadn't left yet, as i would like to add the spring to the order.
The day after i received an email telling me they already added the spring to my order and have sent it! i hadn't even paid for it yet!
So nice to receive service like this. what amazing customer service, and trust that i will pay the extra $10.
I know its only $10 but i'm blown away! shipping is expensive, not there fault as there all the way in china and i'm in the uk. saved me money and time.
GREAT!
Big shout out to Paul and Moon at em3ev!!! and THANKYOU!