At this point, I'd be trying to get the battery recharged without the bms.
Remove the bms, then monitor the voltage of each group of cells as it charges. Once one cell gets above 3.8v, you can put rig a 12v turn signal light bulb to discharge that cell a bit, before putting the whole pack back on the charger.
Tedious as hell, but you will find out immediately if you have any problems with the cells themselves. (like if one group won't hold any charge)
Later on, you can figure out if the bms can be repaired, or replace it with another from a different source if sunthing won't send you one.
Why did the fets on the bms melt? I don't know, but I suspect you hit the battery pretty hard. 30 mph should not have been much more than 20 amps continuous though, so no reason to think you "killed it" . Just not wise to test things to their limits right out of the box, if that was your first ride.